Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
18,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2002 Toyota Sienna Owner Comments

problem #2

Sep 232005

Sienna 6-cyl

  • Automatic transmission
  • 37,000 miles


While at a complete stop, my vehicle was struck at the seven O'clock position. During the accident, the seat belt retractors allowed the belt webbing to extend beyond 25 mm without restraining the occupants. All seat belted occupants struck the vehicle interior directly in front of their prospective position. The force of acceleration and subsequent secondary impact was sufficient to cause moderate facial lacerations. ELR performance is believed to be non-compliant with cfr title 49 part 571.208 - 571.209 of the Federal Motor Vehicle Safety Standards and regulations.

- Kenner, LA, USA

problem #1

Nov 222002

(reported on)


  • Automatic transmission
  • miles
Middle to rear seat w/failure; the seat belts lock-up upon movement where the shoulder portion gets tighter with the slightest movement. In order to maintain usage of the shoulder belt, the occupant(s) must remove the seat belt and refasten.

- Garden Grove, CA, USA

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