8.0

pretty bad
Typical Repair Cost:
$680
Average Mileage:
149,050 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. repair, rebuild door (1 reports)
2004 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2004 Toyota Sienna Owner Comments

problem #1

Feb 042015

Sienna

  • Automatic transmission
  • 149,014 miles

A D V E R T I S E M E N T S

First reported left sliding door hard to close 9/8/2006. Technician lubed tracksat that time. Left rear sliding door latch failure resulting in internal damage to the door mechanism at 149,014; date 2/4/2015. Cost quoted at my regular Toyota dealership, given their recommendation that the entire door be replaced/repainted was over $3500. Cost for rebuilt door from private auto body repair shop using Sienna salvaged parts $677.87. Repair could not be delayed as door would not close at all and had to be tied shut. Prior to complete failure, door partially shutting had resulted in the dome and interior lights remaining on with driver unawares, causing battery failure and necessitating premature battery replacement (and towing). The frustrating thing was receiving the “warranty enhancement notice” less than two months later and finding out my vehicle was ineligible because despite the warranty enhancement affecting “certain 2004-2010” model year Siennas, the enhancement was only valid for 9 years or 120,000 miles. Since the document was mailed in Spring 2015, the only warranty enhancement possible would by definition only be for vehicles from 2006 on, not the 2004 and 2005 vehicles stated. The letter should have at least provided all the models known to be affected with repair coverage; the “coverage” for vehicles like mine had in fact “expired” 2 years before your letter was written. That’s not much of an “enhancement” for a known condition.

- 3rivers, Elk Grove, CA, US

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