Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
35,065 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna body / paint problems

body / paint problem

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2004 Toyota Sienna Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #11

Oct 182006

Sienna 4-cyl

  • Automatic transmission
  • 60,000 miles


1. opened rear door on 2004 Toyota Sienna. 2. the hydraulic struts failed and door fell on my head. No severe injury. 3. at this point, I'm looking to replace the struts but the cost is about $450.

- Fort Atkinson, WI, USA

problem #10

Sep 142006

Sienna 6-cyl

  • Automatic transmission
  • 53,800 miles
Rear hatch struts failed on 2004 Toyota Sienna, causing rear hatch to slam shut.

- Beaverton, OR, USA

problem #9

Mar 012006

Sienna 6-cyl

  • Automatic transmission
  • 15,000 miles
The liftgate "slipped", failed and came down on the owner. Because it was set for auto closure, it came down with a mechanical force behind it. I had to disable the auto closure because of this and then it just came crashing down by gravity. It would start to slip slowly so you didn't know it was happening, then past a certain point, just came flying down.

- Montclair, NJ, USA

problem #8

Sep 192006

Sienna 6-cyl

  • Automatic transmission
  • 38,219 miles


: the contact stated the hydraulics that held the hatch open failed and caused the hatch to fall. The dealership replaced the hydraulic assembly. Updated 1/25/2006 -

- Beaverton, OR, USA

problem #7

Jul 052006

Sienna 6-cyl

  • Automatic transmission
  • 72,000 miles
: the contact stated the button on the key to open the hatch was depressed and the hatch went up, then immediately went down and would not stay open. To ensure the hatch would stay open, the contact had to hold it up. The dealership determined the shocks were defective and the shocks were replaced.

- Little Rock, AR, USA

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problem #6

Aug 292006

Sienna 6-cyl

  • Automatic transmission
  • 25,246 miles
Rear lift gate of 2004 Toyota Sienna van upon reaching full open position using the automatic opener will reverse itself and close. This event occurs when the outside temperature is below 50 deg F. the latest event was 8/29/06 this event has occurred numerous times in the past year. The dealer could not duplicate the problem in the shop. There have been no injuries involved, but the liftgate has hit me on the back of the head several times.

- Denville, NJ, USA

problem #5

Aug 292006

Sienna 6-cyl

  • Automatic transmission
  • 25,000 miles


: the contact stated while the lift gate was opened automatically with the keyless remote, it fell downward without warning. No injuries were sustained. The vehicle was inspected by a dealer who determined the hydraulic lift gate arm support device needed to be replaced. After the replacement, the problem later returned. The manufacturer was not alerted.

- Pittsburgh, PA, USA

problem #4

Jul 012006


  • Automatic transmission
  • miles
2004 Sienna hatch failing (lift-gate struts).

- Decatur, GA, USA

problem #3

Aug 042006


  • Automatic transmission
  • 67,000 miles
2004 Toyota Sienna rear hatch hydraulics no longer hold up the hatch. The cost to replace these is $167.71 each!! I have had numerous other problems already with the vehicle in the two years I have owned it....crack in radiator, failed motor on automatic window, drive shaft had to be replaced...wand with wipers etc..had to be replaced. I am beginning to think I got a lemon. But the hydraulics on the hatch...after only two years. Found an article that this was being investigated by you guys involving approximately 400,000 vehicles. Has there been any resolution to this?

- Newark, NY, USA

problem #2

Jul 152006

Sienna 6-cyl

  • Automatic transmission
  • 45,000 miles
July 15, 2006 noted that rear hatch would not rise when commanded nor would it stay up when opened manually. Took to authorized dealer shop and was told that both rear hatch stays (struts) had leaks and would need to be replaced. Quote was 430$+ for repair. Vehicle is less than 36 months old, but has more than 36,000 miles. Found Sienna owners website on internet which directed me to Toyota technical service bulletin #BO003-4. identifies this part as a known design deficiency.

- Mckinleyville, CA, USA

problem #1

Mar 092005

Sienna 3-cyl

  • Automatic transmission
  • 27,336 miles
When the outdoor temperature falls into the single digits or below the gas filled liftgate struts failed to hold the liftgate up. As a result the hatch closes rapidly. The hatch has fallen twice hitting the owner in the head and back. The part was replaced, however the problem recurred. Updated 1/27/2006 -

- Sussex, WI, USA

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