Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,567 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna body / paint problems

body / paint problem

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2004 Toyota Sienna Owner Comments

problem #6

Jun 192008


  • 41,000 miles


2004 Toyota Sienna power rear lift tailgate malfunction. Tailgate lifted normally then suddenly and without warning began powered closing, striking my wife in the back. I was able to reproduce the malfunction repeatedly. The malfunction occurs constantly. The consequence should a child or elderly person be struck by the rear gate. It has not been repaired yet.

- Ocean Pines, MD, USA

problem #5

Feb 252008


  • miles
Automatic rear tailgate door sometimes closes by itself after opening, causing potential injuries to people who are leaning into the vehicle to unload the van. This happens often, mostly in the winter on cold days.

- Fox Point, WI, USA

problem #4

Dec 172007

Sienna 6-cyl

  • Automatic transmission
  • 50,400 miles
My Toyota Sienna with power lift gate has become unreliable and will initiate closure without warning or initiation. Replacing the hydraulic support struts has not corrected this problem. When I search the internet I found that this was a common complaint. It could cause injury or death if the door initiates closure when a person is not expecting it and vulnerable.

- The Woodlands, TX, USA

problem #3

Oct 012007


  • miles


2004 Toyota Sienna opened back door dropped unexpectedly causing minor head injury and property damage.

- Palo Alto, CA, USA

problem #2

May 012007

Sienna 6-cyl

  • Automatic transmission
  • 48,000 miles
The contact owns a 2004 Toyota Sienna. The tailgate had the same failure as noted in defect investigation # EA06020 concerning the liftgate. The only exception was that the tailgate was not power operated. When the tailgate was lifted it fell down immediately. The dealer stated that the struts failed. The current and failure mileages were 48,000. Updated 05/23/07

- Cary, NC, USA

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problem #1

Dec 212004

Sienna 6-cyl

  • Automatic transmission
  • 8,000 miles
The liftgate on my 2004 Toyota Sienna minivan, which is equipped with a automatic opening and closing feature, will sometimes start to close when it is in the open position. Although I reported it as one incident date per your form below, the problem really occurs intermittently throughout the winter season. The problem seems to always occur only when the temperature is below freezing. Both my wife and I have hit our head on numerous times when we are unpacking the car from the rear and the liftgate starts to close without any prompting from us. I reported the car to the dealer once and they took a look at it and could find no problems. Once again, the problem seems to be triggered by the cold weather. Toyota needs to be responsible and fix the problem before someone looses and eye or potentially gets killed by walking full speed into the closing liftgate.

- Downers Grove, IL, USA

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