This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my Toyota Sienna in June 2008. This past summer(2009) and fall my wife complained that the vehicle accelerated own its own twice. Both occurrences were in parking lots when she was coming to a complete stop, suddenly the car lunged forward. She was lucky both times with no accidents. I initially brushed it off thinking she accidentally hit the gas pedal and didn't realize it. With the recent recalls I am surprised that the Sienna has not been recalled. Now, I am concerned about the vehicle's safety (which is why I bought the Toyota in the 1st place). I would please like my Sienna looked at for the same acceleration recall issue.
Toyota 2005 Sienna limited xle when using cruise control (we only use this on highway while traveling so this occurs at that time. When we take the cruise off and then restart it is accelerates and fortunately we can brake to get it incontrol, for example, if we have the cruise set at 70 and disengage when we reengaged it will automatically accelerate for 90 miles or greater. We took it to our Toyota dealer and he said it could be the linkage - we have been told by a mechanic that there is no such thing in the 2005 Toyota this is a continuing problem.
On or about October 31, 2008, a 2005 Toyota Sienna xle accelerated suddenly and unexpectedly. The driver steered the vehicle around cars, curbs and other obstructions while the vehicle continued to accelerate through a parking lot. Attempts to brake the vehicle were futile. The vehicle eventually hit a curb which deflated a tire, then continued through a chain-link fence and a field and into a portable building, finally coming to a stop. The driver was injured in the unintended acceleration incident and died. Updated 02/26/10 updated 09/28/10 update 9/19/2011
While pulling into the driveway and slowing to a stop, the car suddenly lurched and then accelerated forward, pushing the car through the garage door and about 10 feet into the garage before the engine stopped revving and came to a stop. The rollup garage door was destroyed. The impact scraped the front bumper of the car and made a small dent on the roof near the top of the windshield.
I have a 2005 Toyota Sienna and it also has acceleration problems like the ones listed by Toyota. The car jumps speed all of a sudden. I think they should be looked at for safety reasons also considering many people take kids in these vans.
- San Antonio, TX, USA
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Toyota Sienna 2005. Intermittently the car accelerates on its own. Has been happening since I bought it. Never thought much about it, because it would slow down when I put on brakes. In light of the recent problems with other models, I think this is part of the problem. The car feels as if it was on cruise control, getting up to speed. However, I have never used cruise control as I don't like it. Is there a link between the cruise control and these problems?
The contact owns a 2005 Toyota Sienna. While driving 65 mph the vehicle accelerated and moved to one side of the road; however, after the engine shut off it reset and began driving normally. The contact stated that the duplicate failure occurred in 2009 and the accelerator pedal was stuck. The contact had to reach down and pull the pedal from the stuck position. The vehicle was taken to the dealer who stated that there was nothing wrong with it. The contact stated that the failure occurred at least three to four times. The Toyota manufacturer has not been notified. The failure mileage was 42,000.
2009: One incident several months to a year ago if I am not mistaken that my car accelerated. It felt like my car had increased by a significant amount in mph. I thought I pressed the gas. I attempted to accelerated a bit but the car appeared to accelerate on its own. I believe I stepped on the brake at some point but it did not change the acceleration. I can't say if I put on brakes first to slow myself down or accelerated. However, I do know neither one affected the car from the acceleration. The acceleration stopped on its own. I have not had any other incident but I am acutely cautious when driving because that incident did seem unusual and worrisome at the time. I did not report B/C I placed it as isolated. I, however, want to ensure the safety of others and my family. I am sure of this experience as an occurrence that should be reported.
The contact owns a 2005 Toyota Sienna. While approaching a complete stop the vehicle lurched forward. Consequently he crashed into some bushes, and then into a boulder. The vehicle was taken to a Toyota dealer, and a technician repaired the front bumper and all other body damages. The technician then added that his vehicle was not included in the recent Toyota recall for the floor mats. The failure mileage was 52000. The current mileage was 55000. Updated 3/16/10 updated 07/27/10
July 2008 I was driving my 2005 Toyota Sienna I was on the ramp to enter the highway doing 35mph when my car suddenly jumped to 75mph without me touching the gas pedal. I stayed calm because my kids were in the car with and I didn't want to scare them. Thank god I jumped in the next lane where were not to many cars and just pressed the brake pedal hard thank god the car slowed down. I knew something was wrong with the car. I took to the mechanic he found nothing out of place. It later happened again maybe two weeks late this time I was on city streets and did the basically the same thing as before. I recently saw reports and I was not alone and was something very wrong with the Toyota system. Please do something before any more people get hurt.
The contact owns a 2005 Toyota Sienna. While driving between 5-6 mph, another vehicle ran a stop sign and struck the left rear driver's side of the contact's vehicle. Her vehicle fish-tailed and turned to the left. The vehicle accelerated and struck another vehicle. The contact had no control over the vehicle. She attempted to place the vehicle into park, but was unsuccessful. The engine revved and the vehicle accelerated again. The vehicle struck a curb, a boulder, and then a palm tree before coming to a complete stop. The brakes failed to operate during the incident. A police report was filed and there were no injuries. The vehicle was towed to a GMC dealer and they test drove the vehicle, but were unable to duplicate the failure. The vehicle is still at the GMC dealer and will be appraised. The failure and current mileages were 40,000. Updated 5/7/09 updated 05/11/09.
The contact owns a 2005 Toyota Sienna. While driving at various speeds, the vehicle decelerates on its own. The vehicle jerks when the contact depresses the accelerator pedal. The dealer reprogrammed the software for the throttle, however, the failure still occurs. The current mileage was 35,300 and failure mileage was 1,000. Updated 01/09/08. The consumer stated has had problems with the door of the vehicle. Updated 12/12/07
On several instances when you let off the gas to go around a corner then when you accelerate nothing happens then the engine tries to compensate by over revving. On another occasion pulled into traffic, stepped on the gas nothing happened for several seconds, almost broadsided.
I pulled into a parking lot and made a right turn to pull into a parking space. I was halfway into the space, my foot was on the brake pedal, when I felt the van jerk-it then suddenly accelerated, went over the raised curb in front, onto the exit lane of the shopping center, turned around back into the parking lot(the wheel was turned to the right still),hit the building breaking a couple of windows, and then came to a stop after hitting a barricaded dumpster along the way. All the while I was hitting the brakes, but they didn't seem to work. The airbag deployed in the process, the front of the van was badly damaged. Thankfully there were no pedestrians in the lot and I didn't hit any other vehicle and my son and I walked away with minor injuries. I have contacted Toyota. They inspected the van last week and I am waiting to hear their report. The van hasn't been fixed yet-I am waiting to hear from Toyota as to the next course of action. About an hour before this incident occurred, I was pulling out of another parking space in reverse, when the van just stopped and didn't move. I restarted it, put it on reverse and then it moved alright, was bumpy-I thought a tire was flat-stopped and checked to see all of them-they were fine, and after that all was smooth and well until the crash.
The consumer was made aware of the fact that his vehicle has a laser that sends a message to the cruise control to adjust to the vehicle in front of his. When the vehicle in front of the consumer's vehicle moves away the cruise control is supposed to gradually bring the vehicle back up to the original programmed speed. The consumer 's vehicle, however would jerk quickly back up to speed everytime this happened. The movement was hard enough to jerk the passengers backwards. The vehicle was taken to the dealer who indicated that would call Toyota to check if there was a recall. They called the consumer back and simply told him that the vehicle was designed to do that.
Consumer states: His car hesitates when he accelerates. He just bought the car 2 weeks ago and it has been doing it since he bought the car. It mainly happens when he is slowing down, when he presses the gas pedal; it takes about 1 or 2 seconds to engage. He is concerned this will happen in congested traffic. He has not yet talked to the dealer. He has not yet talked to the manufacturer but he plans on doing that today. Consumer was only able to provide the city, state and phone number of the dealer.
I was backing out of a parking space in a parking lot. I put the car in reverse, place my foot on the brake, put the car into drive, lifted my foot off of the brake and the car immediately began to accelerate without my foot even touching the accelerator. When I put my foot on the brake, the brake pedal went all the way down to the floor without stopping the vehicle. The van struck another vehicle that was parked in the parking lot, went over the curb of the parking lot, down an embankment into a ravine and headed towards a tree. The passenger that was in the front seat then reached over and put the car into park, which brought the car to a stop. The whole time the car was moving I was trying to stop the car by pumping the brakes, but they did not work. The car was accelerating the entire time until the passenger stopped it by shifting into park. The airbags did not deploy. Damage was done to the front passenger bumper and side of the car, the driver's side front tire exploded. After the accident, the brakes did function.
While pulling into the garage vehicle suddenly and unexpectedly accelerated and lurched forward through the garage wall into the dining room of consumer's home. Vehicle was towed to the dealer.
A D V E R T I S E M E N T S
- Hudson, NH, USA