This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag system failure. In my case the airbag light indicated a failure to the right front passenger airbag system. When I reported it to Toyota the person on the line said they had known problems with the airbag on these models. The problem has apparently been upgraded to a level just under a recall. Luckily my car has not been in an accident but there may be others out there with inoperable airbags.
Air bag light is coming on in our 2005 Toyota Sienna for a couple of days now. I took the car to the dealership, and they charged me fifty bucks just to tell me they need $696 to replace the passenger seat airbag. My vehicle has never been in an accident. Why then does the airbag need to be replaced" and now I'm reading online and finding out that all of my airbags are turned off when this light is illuminated? that is horrible. How can a car legally exist where one air bag malfunction can shut down every air bag in the vehicle. That should not be legal. Please look into this matter. $700 or your family won't be safe at all as of now. That is a horrible message for this manufacturer to send. Given what has been going on with Toyota, they shouldn't be allowed to charge excessive fees like this to american families while holding the safety of every person in a vehicle at gunpoint! how is this legal? no safety, no way, unless you pay hundreds of dollars" please do something about this.
Van was "T-boned" on passenger side by large pickup truck probably going 45 mph or so. Truck hit front side panel and passenger door. Estimated damage at this point over $14,000. Passenger had to be extricated by jaws of life and suffered fractured pelvis and face lacerations. Neither the side curtain air bag nor side seat air bag went off. I contacted Toyota yesterday and they said they would contact to me within 3 business. I think there is a problem whether they say (a) it should have gone off and didn't or (B) that it should not have gone off with this type of crash. Van has not yet been repaired. One issue is whether I should wait to have it repaired. Digital pictures of van are available.
- Plymouth, MN, USA
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- Merrimack, NH, USA