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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
90,283 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Sienna body / paint problems

body / paint problem

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2007 Toyota Sienna Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #17

Jan 262013

Sienna 6-cyl

  • 34,700 miles


Rear door latch rubber assembly has melted and becomes hot to the touch. The circuit under the melted rubber has direct contact to my fingers while attempt to open the back door. And appears to be a fire issue. Since the back door is no longer operational, it may cause safety issues for passengers sitting in the back row of the van.

- Columbia, MO, USA

problem #16

Sep 162011

Sienna 6-cyl

  • 49,126 miles
Cable from door snapped. Rear right sliding door became inoperable, had to open and close manually. Very hard to slide door in either direction. Toyota diagnosed as broken cable repaired. Door inoperable again in 2/2012. Toyota diagnosed as broken door release motor. Repaired. Incurred total of $1,405 in repairs. Submitted receipts for reimbursement for the Sienna door latch and cable assy warranty enhancement 11/27/12. 12/26/12 received letter from Toyota stating that the repair does not meet the criteria for reimbursement. 1/4/2013 called 1-800-331-4331 to ask why it is not covered. After being on hold for 30 minutes, gentleman says the cable and motor are not covered for our VIN#. it would have been covered if the door latch had broken. I asked if he could send me anything in writing as to reason for not being covered and he said no. I do not think Toyota is treating its customers fairly. The left rear sliding door broke in 2010 and they did cover it as it was right at 3 years so still covered. The rear sliding doors are constructed poorly and I will never purchase another vehicle with sliding doors again.

- Juneau, AK, USA

problem #15

Nov 012012

Sienna 6-cyl

  • 74,000 miles
I opened the automatic liftgate to my 2007 Toyota Sienna and upon it reaching the fully open position at the top, it immediately dropped and started to close automatically, which may have caused me an injury if I hadn't quickly moved out of the way. Every time I open the liftgate, whether I do it using my key fob, from the interior of the car, or by lifting the handle, the same thing happens causing risk of injury to me and my children. Toyota refuses to acknowledge responsibility for this defect despite similar issues being reported with 2004 to 2006 Toyota Siennas, which ultimately resulted in the issuance of NHTSA campaign 08V244000.

- Pelham, NH, USA

problem #14

Aug 012012

Sienna 6-cyl

  • 98,000 miles


The concern is the defective rubber pad on the switch in the Sienna?S rear liftgate. The rubber pad under the switch that is used to open the liftgate on the back of the Sienna has gone soft and tar like. If I grab a piece it pulls right off like chewing gum. The black tar like substance gets on your hands too and is hard to wash off. The safety issue is cold weather, once it goes below 35 degree F the door handle switch will not allow the door to open. I the event of a crash you couldn't open the rear hatch to exit. This part is unmistakably defective. If the rubber just cracked I could see it as a wear item (like tires or wiper blades). Apparently in us states with a warmer climate this melting latch defect is a very common problem - just search the internet. Defective rear handle switch (part# 84840-08010).

- Raleigh, NC, USA

problem #13

Oct 082012


  • 39,000 miles
The contact owns a 2007 Toyota Sienna. The contact stated that the passenger side sliding door stopped opening automatically. The contact stated that the door either would not open or would open halfway. The vehicle had not been taken to the dealer for inspection or repairs. The VIN was not available. The failure mileage was 39,000 and the current mileage was 40,000.

- [Almer , AK, USA

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problem #12

Jul 272012


  • Automatic transmission
  • 28,000 miles
The contact owns a 2007 Toyota Sienna. The contact stated that the dashboard had become severely cracked at the steering wheel area and expanded to the air bag area. The contact was concerned that the air bag could deploy erroneously. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 28,000 and the approximate current mileage was 30,000. Updated 12/11/12 the consumer stated there was a 16 inch split going across the dashboard. Updated 12/12/12

- Nokomis , FL, USA

problem #11

Jun 012012


  • 64,000 miles


The contact owns a 2007 Toyota Sienna. The contact stated that when she went to push on the rear door latch, she noticed that the handle melted. The contact was unable to open the door. The vehicle has not been inspected by a dealer or an independent mechanic. The manufacturer was made aware of the failure who filed a reopt but did not offer any further assistance. The vehicle has not been repaired. The failure mileage was approximately 64,000. The current mileage was approximately 70,000.

- Spotsylvania, VA, USA

problem #10

Jul 012011

Sienna 6-cyl

  • 90,000 miles
The rubber pad under the switch that is used to open the liftgate on the back of the Sienna has gone soft and tar like. If I grab a piece it pulls right off like chewing gum. The black star like substance gets on the hands/fingers too and is hard to wash off. This is a very common defect (not normal wear and tear). Toyota won't recall and make it a warranty fix. The part# is 84840-08010 and msrp is $58.53 plus labor.

- Raleigh, NC, USA

problem #9

Jun 122012


  • 61,150 miles
The contact owns a 2007 Toyota Sienna. The contact stated he heard a clicking noise whenever he opened or closed the rear driver's door. The contact examined the door and noticed that the door's bracket was cracked. The vehicle was taken to the dealer. The dealer stated that they had to replace the doors. The vehicle was not repaired. The manufacturer was notified and stated that there was nothing they could do to provide assistance because the vehicle was not under recall. The failure mileage was 61,150.

- Charlotte , NC, USA

problem #8

Dec 072011

Sienna 6-cyl

  • 72,500 miles
Driver's side power sliding door failed, would not close (door continually re-opened itself instead of latching closed). After setting the doors to "manual, " the same door would not open at all. With two infants, it became necessary to crawl over the infant seat installed in the passenger side rear captain's chair in order to reach the infant seat installed behind the driver's seat. The passenger side power sliding door is close to failure (the sheathing on the cable is frayed), which will mean neither of the rear doors will be functional. Very unsafe condition in case of accident or fire. Toyota will not address this issue, and quotes a price of $3400 to repair.

- Norfolk, VA, USA

problem #7

Nov 302011


  • 45,000 miles


The contact owns a 2007 Toyota Sienna. The contact stated that the vehicle was parked and the rear hatch was opened when it abruptly began to close independently. The contact applied pressure to try and keep the hatch open but to no avail. The vehicle was taken to an authorized dealer where the contact was informed that the rear hatch hydraulic arms needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was 45,000.

- Davidson, NC, USA

problem #6

Jul 112011


  • 31,000 miles
The contact owns a 2007 Toyota Sienna. The contact stated whenever accessing the rear liftgate door it would abruptly close. The contact suffered from bruises to the right arm as a result of the failure. The manufacturer was made aware of the defect. The vehicle was not repaired. The approximate failure mileage was 31,000.

- Summerfield, FL, USA

problem #5

Sep 262011

Sienna 6-cyl

  • 79,300 miles
Passenger power sliding door not working properly. Passenger side power sliding door opens on its own. Passenger power sliding door will not close on its own. Toyota dealer diagnosed as power sliding door motor and cable failure. The cost was quoted at $1700. This is a safety concern because when the door is manually closed it will just automatically open when driving down the road.

- Dresser, WI, USA

problem #4

Jul 082011

Sienna 6-cyl

  • 55,000 miles
Power rear hatch will open normally, but will release when it reaches the top of it's travel, allowing the unit to come crashing down onto the unsuspecting owner while they are trying to retrieve items from the back of the vehicle. The trapped owner may try to fight off the hatch, but the drive motor continues to close until considerable resistance (I.e. shoulder) is used to fend it off.

- San Jose, CA, USA

problem #3

Jan 012010


  • 50,000 miles
The rear hatch latch/opening mechanism is soft and gooey. The softening/melting began sometime last year and is getting worse. It makes it almost impossible to open by a child or weaker person. Difficult to open for the regular guy. If there was some type of emergency the latch may or may not work. The melted handle also leaves a black tar-like gunk on hands in warm conditions. The van is never parked in the sun - always in the garage. The Toyota dealership that services our van said they are seeing this and hearing complaints all the time. They want around $200 to replace.

- Austin, TX, USA

problem #2

Dec 122009


  • 73,121 miles
Rear lift gate was in the open position. While I was standing underneath it, without warning it suddenly failed striking me in the head and pushing me into the rear bumper. Fortunately, other then a sore head for a few moments I was not injured. Had I not been standing under the lift gate at the time it would have closed on my three year old possibly causing severe injuries or killing her. Since the incident the problem has persisted. It will lift into the open position and remain open for a short (unpredictable) period of time then suddenly slam shut. Currently we have to have one person hold the lift gate open while loading or unloading the mini-van.

- Fort Lee, VA, USA

problem #1

Dec 052009


  • 1,000 miles
Both sliding side doors fail to click to stay in open position. Happens often even on flat surfaces.

- Monterey Park, CA, USA

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