This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the VSC light or the traction light comes on the alarm sounds and the the van brakes for me! It can be up hill or down hills, between 30mph-70mph, left or right curves. Thas happend on dry pavement, It is dangerous because the Van braking suddenly for me and dont let me accelerate.
Slid warning light, VSC comes on randomly. Has been happening beginning at 110K miles. Taken to dealership and reported durning normal service. I worked at a Toyota dealer. Front end suspension has been rebuilt. CV shafts replaced. Rock solid. Dangerous as the VSC system engages and the slid light comes on, tire speed control engages, happens in a normal 70mph easy turn on the expressway. No codes stored. Only warning lights and VSC actions engaging for no reason.
The main spring that supported the entire front of the car just collapsed as I was about to park my car. Thank god it did not happen while I was on the highway. Although there was a safety/service bulletin listed by Toyota on this part they would not cover the replacement cost of almost $1500.
Our Sienna is a well maintained, low mileage (just over 66,000 miles) vehicle. As of August 30 of this year, the transmission planetary gears have totally failed, leaving the vehicle and us stranded over 100 miles from home. The estimate for a complete transmission rebuild from a reputable transmission specialty shop is $4500, which is much lower than the estimate of $6500 that our Toyota dealer gave us to install a remanufactured transmission. Based on the number of complaints I have read about on the internet, this particular transmission seems to have had significant problems with early failures around the 65,000 mile mark. This repair is on top of a $1000 repair just a month ago to replace both of the rear coil springs. Both springs failed at the same time, with the bottom coil rusting through and failing at the bottom spring support. As a materials engineer myself, I believe this is a design or production issue with these springs, for both to fail in the exact same spot on the same coil at the exact same time. (and it is worth pointing out that this vehicle has spent its life in northern Virginia, a place that does not have much snow, or extensive use of road salt.) also, just about a year ago, we had to have the steering rack replaced at the dealer's recommendation, which was another $1000 repair. So in a period of just over a month, this vehicle is going to have almost $6000 of repairs to it (not including the steering rack repair.) this is completely unacceptable for a low mileage vehicle, especially for a Toyota, which are normally highly reliable. This vehicle has been maintained by a reputable local Toyota dealer, so all of the records are available to you.
The contact owns a 2007 Toyota Sienna. While traveling approximately 30 mph, there was a loud noise and a component fractured without warning. The contact was able to merge to the side of the road and, after inspecting the vehicle, the contact noticed that the front passenger side coil spring fractured. The vehicle was taken to an independent mechanic who diagnosed that the coil springs needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 82,700.
- West Bloomfield , MI, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2007 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 14V273000 (tires) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Recall over a year ago to have cable holding spare tire replaced. Called dealer over three times, called Toyota and ntsb, no one seems to care, but spare tire is not installed back in its proper place after a year.
Driver side coil spring broke 3/4 turn off the bottom, vehicle was still drivable - was replaced under warranty. One year later passenger side spring broke in same fashion - had to pay this time. In May 2013, replacement driver side spring broke again in same way. In all cases, examination of the break showed rusty vein in the middle of the coil wire.
Drivers side front coil spring broke while parked in the garage overnight. The bottom coil of the spring snapped off. Appears some of the spring coating was missing prior to the break.
A D V E R T I S E M E N T S
- Vernon Hills, IL, USA