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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
740 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2011 Toyota Sienna Owner Comments

problem #6

May 202011

Sienna 6-cyl

  • Automatic transmission
  • 1,200 miles


My 2 year old daughter got her leg caught in the back part of the sliding door of a 2011 Toyota Sienna. She was inside the car. The door was opened. Her leg fell into the space while the door was opening. The door opened as far as it could and constricted her leg. Her leg was so tightly constricted we could not reposition her body to open the door. Averill park fire dept and sand lake ambulance arrived on the scene. She was trapped(screaming) for 20 -25 minutes. Her leg was cold and turning blue before it was removed. We went to the hospital concerned for internal bleeding, broken leg, and other complications. She is doing fine but I'm very concerned about the design of the door. I've looked at other minivans (even the same make and model but different year) and they don't have the gap in the back part of the door like the 2011 Toyota Sienna. Updated IVOQ 07/27/11

- West Sand Lake, NY, USA

problem #5

Jan 262011


  • 2,100 miles
My new 2011 Toyota Sienna le automatic power sliding door on the driver side stopped working. It won't open or close using remote control as well as top console/pillar switches. If I try to open using remote control or switches then it will try to open but close immediately and make beeping sounds. I took the vehicle to the local Toyota dealer couple of times but they simply said there is no problem. Finally, when I called Toyota directly then the same dealer diagnosed it further and found a fault code C224 in the system. Toyota refused to fix the issue promptly until we filed for arbitration to replace the car or refund vehicle purchase price. Toyota finally replaced power sliding door motors for both left and right side to address the issue.

- San Ramon, CA, USA

problem #4

Mar 012011

Sienna 6-cyl

  • 285 miles
2011 Toyota Sienna le power sliding doors have jammed multiple times. Has happened 4-5 times now with only 285 miles on it. This is potentially a very serious malfunction that could cost a life. All passengers should be able to evacuate if needed. Called Toyota but they say they have not gotten any complaints? will take it in and see what they say.

- Bel Iar, MD, USA

problem #3

Jun 092010


  • 25 miles


Latches on the rear sliding doors of our 2011 Toyota Sienna ltd. Are not releasing properly. When the doors are opened from the handles, the motor pulls the doors open but the latches do not release. You hear a popping sound and the doors pop open. Dealer "reprogrammed" the doors to no avail. After dealer claimed to have contacted Toyota, they acknowledged the problem but said there is no know fix, as this is a new vehicle.

- Upper Saddle River, NJ, USA

problem #2

Nov 272010


  • 432 miles
In November of 2010, we purchased 2011 Toyota Sienna xle. Within a month, on two separate occasions- the automatic sliding doors got stuck midway. They would not move back or forward. We took it to the original dealership. We were told that Toyota had them clear some "codes" for the automatic doors and the problem was fixed. Two weeks later, the same problem is happening on both doors. We took the car back and the service manager informed us that Toyota would not authorize new motors in the car, although it is a brand new car and under warranty. This is a Toyota manufacturing problem and needs to get resolved!

- Carpentersville, IL, USA

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problem #1

May 292010


  • 400 miles
We have owned a 2011 Toyota Sienna for 1.5 weeks. Yesterday our 3 year old's hand became stuck in the sliding door. He had just exited the car and his hand was in the path of the door as it was sliding closed. The door did not retract. It closed tightly and a minute or so passed before the door was able to be opened. We took him to the emergency room. No break was evident on the X rays but the doctor said an exam by an orthopedic doctor next week, after the swelling has subsided, will confirm whether there is a break or fracture. The er doctor put a fiberglass cast on his arm and told us to follow up with an orthopedic doctor after the weekend.

- Harvard, MA, USA

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