This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of huntington beach in huntington beach, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Power sliding door- the cables on both sides of the vehicle broke jamming the door shut, the cable needed to be cut further to allow the door to open fully and now requires manually to be opened, prior to this the doors would make a popping noise when opened from the manual lever outside of the door.
The contact owns a 2011 Toyota Sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per NHTSA campaign number: 16V858800 (structure). The vehicle was taken to the dealer (frontier Toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. Consumer stated sliding door - drivers side malfunctioned updated 7/19/18...
The contact owns a 2011 Toyota Sienna. While driving approximately 20 mph, the front passenger door flung open and the cord securing the window snapped. The vehicle was taken to the dealer (dch freehold Toyota in freehold, NJ) where it was diagnosed that the cord failure was due to the age of the vehicle. The manufacturer was made aware of the failure and offered a discount for the repairs. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 14V273000 (tires), and 11V560000 (equipment). The failure mileage was approximately 100,000. Parts distribution disconnect.
- Middletown, NJ, USA
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The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that maplewood Toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 10/19/17.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that when the front passenger and driver side door armrests were touched, the air bag warning indicator would illuminate and the seat belt chime would sound. The contact called the advantage Toyota dealer and a repair appointment was scheduled for 6/26/2017. The vehicle was not repaired due to the remedy not having all the necessary parts available. The contact had not received notification for another repair appointment. The manufacturer was not made aware of the issues. The approximate failure mileage was 46,056. Parts distribution disconnect.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 11V560000 (equipment), and 16V858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan Toyota of davie, Florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The cable for the drivers side sliding door frayed and snapped, the passenger side cable is showing signs of fray as well. The electronic door opening is now inoperable. Because of the weight of the door it is difficult to close and if parked on a slight incline the door can look closed but in fact is not fully latched and can slide open when you start moving. (the cable snapped when parked and the electronic opening function was used.) currently waiting for estimate from Toyota for the repair but was told approximately $1200 and may not be part of their on going door recall problem
Takata recall. I received notice in late July 2016 about the takata airbag recall for my vehicle. Due to travel, it was a few weeks before I could take it in to the dealer. I was offered a Toyota Camry as a replacement vehicle, but I requested from Toyota usa, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid August 2016. In November 2016 I received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late December 2016. It is now late June 2017 and I have heard nothing about either of these recalls. The safercars.gov website says there is no remedy available for either recall yet. Almost 11 months I have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. Yes, I have a rental car available to me, for which I'm grateful, but in the meantime my own car is sitting in the driveway, undriven, and basically rotting. Toyota has spent over $17,000 renting a vehicle for me to drive, which is ridiculous. They should have just bought my car from me and been done with it. I'm so frustrated with this situation. How much longer am I supposed to wait"?"
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (rivergate Toyota, madison, Tennessee) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (thompson Toyota in Maryland) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact stated that the rear driver's side door ajar warning indicator illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The thomas Toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notifications of NHTSA campaign numbers: 16V828000 (structure) and 16V340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer, eastern shore Toyota located at 29732 frederick blvd, daphne, al 36526, phone number: (251) 262-4648, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Sienna. While driving approximately 30 mph, a loud noise was heard underneath the front end of the vehicle without warning. The vehicle was towed to sonoco auto shop, lexington ark, md, where it was diagnosed that the front right drive shaft was fractured. Also, the front driver side drive shaft was faulty. The technician recommended that both parts needed to be replaced. The manufacturer was made aware of the failure. The failure was not repaired. Also, the contact received notification of NHTSA campaign numbers: 16V858000 (structure), 14V273000 (tires), and 11V560000 (equipment). The failure mileage was 100,000. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to the dealer (thousand oaks Toyota 2401 thousand oaks blvd, thousand oaks, ca 91362) where it had been awaiting recall remedy parts for at least seven months. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/18/17/ the consumer stated the recall repair was completed.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tools confirms parts not available.
Takata recall. In June 2016 received letter from Toyota stating "safety recall notice (interim notice) multiple models and model years takata front passenger airbag inflator (zone a} on front of envelope. Inside letter further stated the problem; what Toyota will do at no charge; and what we should do, "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." It has been almost a year now and my wife and other family members have been greatly inconvenienced and have had to cancel road trips because of lack of needed seating. After almost a year of making monthly frustrating phone calls I have been told parts are still not available and have no idea when they will be. Also, have received the exact same notice of recall on power sliding doors on my vehicle a few months ago with the same response on the availability of parts. The driving of my vehicle has not been affected by these notices only the inconvenience of seating and the possible safety of my passengers.
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA