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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,240 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna miscellaneous problems

miscellaneous problem

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2011 Toyota Sienna Owner Comments

problem #10

Jul 132016

Sienna

  • 130,000 miles

A D V E R T I S E M E N T S

I put the vehicle in park, yet although the shift is in park, the indicator says its in reverse, then the van starts rolling backwards. Shut off the engine and its like the van is in neutral, the van starts rolling down hill.extremely dangerous I almost ran over a child behind me! I spent thousands of dollars to replace shifter cable, I later saw recall on 2014 model but 2011 model has identical problem.

- Lakewood, NJ, USA

problem #9

Feb 152016

Sienna

  • miles
The sliding door intermittently closes about 2/3 of the way, beeps, and then opens again. It probably happens 3/4 of the time. It currently has no issue opening.

- Boise, ID, USA

problem #8

Dec 022015

Sienna

  • 26,000 miles
My van came equipped with Bridgestone P235/55rf18 tires. I had to replace them at 26,000 miles. The edges were almost worn through. I never had a radial tire go bad with that low mileage. Bridgestone and Firestone offered no help. On line lots of people are unhappy. Bridgestone said they were made to factory specs. The local Firestone dealer told we they were not good ties. I replaced them with same tire. No spare without a run flat is a safety is I could not find another run flat to fit. The van does not have a spare.

- Aberdeen, MD, USA

problem #7

Aug 092015

Sienna

  • 50,400 miles

A D V E R T I S E M E N T S

I was driving down on the high way at 70 mph and suddenly heard a cracking sound. After that I heard a wind noise you typically hear when your windows are not completely closed. In a seconds, I heard another breaking sound and see some debris on my rear-view mirror. Then I opened my sun room cover and figured that out my sunroof glass was completely shattered. If I had not had closed my cover, it could have hurt my families inside the van. Also the falling debris can cause serious risk to others driving in the highway. I need Toyota's answers on this matter.

- West Lafayette, IN, USA

problem #6

Sep 302014

Sienna

  • miles
Toyota had a recall on it's spare tire cable and removed my spare tire to the rear inside of my auto. I was told a fix would be made to replace the tire cable and the spare tire would be placed back under the car. It has been almost a year and no fix has been made. I called my dealer several times and they tell me no fix is available. When are they going to get this fix done? I need the space the spare tire is taking. I purchased my car in wis. And live there 6 months out of the year.

- Summerfield, FL, USA

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problem #5

May 282015

Sienna

  • 86,000 miles
I'm contacting you to complain about the interim recall repair performed by Toyota, recall 14V-273. I had the interim repair performed in the summer of 2014 which involved putting the spare tire into the cargo area in the back of the van and securing it with a tie down. I have been unable to fold my seats back into the cargo area when I needed to and have a large portion of the cargo area occupied by the spare tire and tie down. For a short time I could live with this. But the recall was announced almost one year ago. I contacted Toyota today and the representative stated a final repair should be available in mid 2015. I would like the final fix performed as soon as possible. It is unreasonable to have this lengthy delay between performing the interim repair and the final repair. Can you please investigate this matter and urge Toyota to promptly issue the final repair?

- Granger, IN, USA

problem #4

Aug 022013

Sienna

  • miles

A D V E R T I S E M E N T S

(Toyota, Sienna 2011) passenger automatic sliding door anti-jam sensor failed. Object (macbook) was placed in door pocket compartment. Door switch was pressed and door began opening. Macbook did not completely clear the doors path completely and door began crushing it. I could hear something wasn't right and saw the door bend the laptop and park in the fully open position. You could clearly see and hear the door had met an obstacle and was struggling, but just pressed through it. Door made no attempt to stop or reverse. The macbook was damaged. The whole machine was bent by the door and I can no longer fit a cd in the optical slot because it is now curved rather than flat. These doors are strong enough be bend metal! the "anti-jam" system failed. After seeing that, I really think that these doors have to capability to seriously inure someone.

- Washington, DC, USA

problem #3

May 022012

Sienna 6-cyl

  • 5,000 miles
In may of 2011 I purchased a Toyota Sienna 8 passenger that has been reclassified in Nov 2011 from 1550 lb cargo and passenger capacity.to 1325 that renders it non compatible, for which I had bought the vehicle for. Therefore it has caused and renders this what was 8 passenger and value to decrease. This is clearly a miss representation of sale, and customers should be compensated or a fix to restore this classification should be issued.I have contacted both Toyota and dealer to my regret no solution for this problem is available but if one were to put 8 passenger and cargo, skip the cargo or luggage 8 X's adults @190= 1520 who would be held accountable"??"

- Dudley, MA, USA

problem #2

Sep 242011

Sienna 6-cyl

  • 5,000 miles
Vehicle was in park on a flat street. I wanted to move the vehicle forward, so I depressed the brake, and began shifting the (automatic) shifter to drive. The gear shift lever never made it to the drive position. As I moved the lever, the car shot backwards, striking a vehicle behind me with tremendous force. I have had the same model car for over 7 years and never had this happen. I cannot figure out how or why the car accelerated (forcefully) in reverse as I was shifting into drive.

- Short Hills, NJ, USA

problem #1

Jul 122011

Sienna

  • miles
2011 Sienna le rear view mirror vibrates while car engine is turned on and when car is in driving vibrate to the point that makes a person dizzy. Spoke to Toyota service regarding this safty concern, but we were told that the vibration on the mirror comes with a car design, not a malfunctional part, refuse to replace or attemp to solve the problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Sharon, MA, USA

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