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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
8,092 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2011 Toyota Sienna Owner Comments (Page 1 of 4)

problem #73

Jul 132016

Sienna

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

- Aguada, PR, USA

problem #72

Jun 072016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V285000 (air bags). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wellington, KS, USA

problem #71

Jul 082016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Cordova, CA, USA

problem #70

Jul 082016

Sienna

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Cordova, CA, USA

problem #69

Jun 012016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Southside, AL, USA

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problem #68

May 232016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Deravale, WA, USA

problem #67

Jun 012016

Sienna

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Frisco, TX, USA

problem #66

Nov 012016

Sienna 6-cyl

  • miles
Letter to the administrator regarding the safety recall on their 2011 Toyota Sienna; seeking reimbursement on unreasonable out-of-pocket expenses that they incurred which are the direct result of this recall. The consumer referenced the air bag recall.

- Tallahassee, FL, USA

problem #65

Jul 012016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received a recall notice for NHTSA campaign number: 16V340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Debary, FL, USA

problem #64

May 232016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 11V560000 (equipment) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Simi Valley, CA, USA

problem #63

Nov 012016

Sienna

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 11V560000 (equipment); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.

- Atlanta, GA, USA

problem #62

Oct 312016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received a recall notice for NHTSA campaign number: 16V340000 (air bags). The contact stated that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Angelo, TX, USA

problem #61

Jun 092016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Coldwater, OH, USA

problem #60

Jul 272016

Sienna

  • miles
We purchased a 7 passenger Toyota Sienna in 2011. We still have a loan on this vehicle. In or about the summer of 2016, we received a recall notice from Toyota with the address and phone number listed above. Among other information, it states "until the remedy becomes available we recommend that you do not operate the vehicle with an occupant in the front passenger seat." In the faq, it stated, that Toyota will provide a loaner vehicle for those customers with vehicles currently under recall. In another portion of the letter, it states that ca is in zone 1 and that our vehicle is in zone a of the recall, the most dangerous area with respect to the safety of the recall. When we contacted Toyota for a loaner vehicle, they offered a 5 passenger Toyota Camry. They also stated we could have a 7 passenger Sienna if we paid an additional $500 a month. We told them this was unacceptable as we purchased (and are still paying Toyota for) a 7 passenger vehicle. We escalated this numerous times including to the BBB at which time they suddenly said this was a Texas company and that they would not be offering any additional remedy. We would like a replacement vehicle at no extra charge. Please note that there is no timeline for the recall so they are saying indefinitely that we cannot use the car as they sold it to us.

- Woodland Hills, CA, USA

problem #59

May 232016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #58

Sep 072016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Encinitas, CA, USA

problem #57

Sep 012016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Cruz, CA, USA

problem #56

Feb 012016

Sienna

  • miles
"takata recall" received letter from Toyota on 7/25/16 that we had takata recall. We knew from checking Toyota recall long before the letter that our car had a recall the takata airbags but not the seriousness of recall. Letter indicated the following: We are in zone a(high humidity- temperatures) degrades propellant which can cause inflator to rupture during air bag deployment. Metal fragments could pass through the airbag striking vehicle occupants and results in serious injury or death. Toyota says we should do this: Do not operate the vehicle with an occupant in front passenger seat. When you have only one car this is unexceptable.........when they say this can cause death to front seat passenger what make them think that the driver may not also get impacted and cause another issue. Also what impact does this have on your car and medical insurance.

- Bonita Springs, FL, USA

problem #55

Jul 312016

Sienna

  • miles
Takata recall:nothing happened yet other than I needed this car to Transport my elderly mother who has heatlh issues and is became very inconvinient now. I could no longer risk to put her on front seat which deceive the purpose of having this van. I contacted Toyota and they had no expectation date for remedy. I really don't know what to do at this point. I can not afford to just go out and get a new van.

- Richmond, CA, USA

problem #54

Oct 042016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made ware of the issue. The contact had not experienced failure. VIN tool confirms parts not available.

- Symrna, GA, USA

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