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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
69,560 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Tacoma body / paint problems

body / paint problem

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2004 Toyota Tacoma Owner Comments

problem #18

Jun 052015

Tacoma

  • 93,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Tacoma. The contact observed that the bed frame on the driver side of the vehicle was lower than the passenger side. The vehicle was taken to an independent mechanic where it was diagnosed that the bed frame was rotted, fractured, and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

- North Branch , NY, USA

problem #17

May 222015

Tacoma

  • 104,000 miles
The contact owns a 2004 Toyota Tacoma. While the vehicle was at an independent mechanic for service repairs, the mechanic diagnosed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.

- Troy, NY, USA

problem #16

Mar 012014

Tacoma 4WD 6-cyl

  • 50,000 miles
The contact owns a 2004 Toyota Tacoma. While regular maintenance was being performed, the technician notified the contact that the rear subframe was fractured which prevented the vehicle from being lifted. The vehicle was inspected by another mechanic, who confirmed that the subframe fractured due to corrosion and that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 50,000...updated 05/19/15 updated 11/10/2015

- Standish, ME, USA

problem #15

Feb 102014

Tacoma

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Tacoma. The contact noticed that the rear frame of the vehicle was corroded. The vehicle was taken to a dealer. The technician diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. The VIN was unavailable.

- Glouster, OH, USA

problem #14

Feb 052015

Tacoma 4WD 6-cyl

  • 56,000 miles
The contact owns a 2004 Toyota Tacoma. While the vehicle was being serviced for an unrelated repair, the mechanic discovered that the entire frame had rust corrosion. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 56,000. Updated 04/07/15 updated 11/3/2015

- Punxsutawney, PA, USA

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problem #13

Nov 112013

Tacoma

  • 124,000 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that during a routine inspection, it was discovered that the sub frame had holes. The vehicle was taken to the dealer for diagnostic testing however no results were available. The manufacturer was notified of the failure. The approximate failure mileage was 124,000.

- Belgrade Lakes, ME, USA

problem #12

Jul 072014

Tacoma

  • 136,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Toyota Tacoma. The contact stated that the frame of the vehicle was extremely rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 136,000.

- Carthage, MS, USA

problem #11

May 142014

Tacoma 4WD 6-cyl

  • 44,000 miles
The contact owns a 2004 Toyota Tacoma. The contact received notification of NHTSA campaign id number: 12V542000 (tires). The dealer advised that contact that the repair could not be performed due to extensive rusting of the wheels. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. Updated 08/11/14 the consumer stated the frame was rusted. Updated 8/13/2014

- Sterling, MA, USA

problem #10

Apr 232014

Tacoma

  • 78,000 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for an unrelated repair when they noticed that the entire frame was covered with rust. There was a voluntary recall issued by the manufacturer however, the recall had expired. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 78,000. The VIN was unavailable.

- Beverley , MA, USA

problem #9

Nov 142013

Tacoma

  • 96,500 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken for a routine oil change when she was advised that the frame was severely corroded. The dealer informed her that the vehicle was included in a manufacturer's recall however, the recall had expired. The dealer stated they could not repair the problem. The manufacturer was made aware of the problem. The approximate failure mileage was 96,500.

- Lacduflamveau, WI, USA

problem #8

Aug 022012

Tacoma

  • 47,000 miles

A D V E R T I S E M E N T S

I don't know if I am in the right dept. But please guide me to the correct dept. My 2004 Tacoma truck had a recall on the frame of vehicle. It is rusting or corroding away. Recall notice was never received by me as I have had financial problems and moved 3 times. I asked Toyota if they sent notice registered and their answer is no. Recently I have put my truck for sale and anyone that looked at it loved it but asked about the frame recall. I was dumbfounded as this vehicle was garage kept, no body rust, and has 47,000 orig. Miles. I am the original owner. I have spoken to Toyota dealers, Toyota customer reps. And all say nothing can be done at this stage of vehicle. How do I now knowingly sell this truck to anyone" what if the new buyer is killed in this vehicle because of a frame collapse while driving. Will Toyota be responsible for the death? I have found a dealer that is replacing these frames. Why not mine"

- Newfoundland, NJ, USA

problem #7

Jan 162013

Tacoma

  • 136,000 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame failed and detached from the vehicle due to rust and corrosion. The manufacturer was notified who offered no assistance. The vehicle was not repaired. The failure mileage was 136,000.

- Oceana, WV, USA

problem #6

Dec 272010

Tacoma 4-cyl

  • 119,000 miles
There was nothing that led up to this event. I was just driving down the highway and the bracket that attaches the front axel of my truck to the frame just snapped off. This is a relatively new vehicle and has not seen too rough a road! it is quite pampered and well maintained. This is obviously a defect due to the many complaints of the exact thing happening. I searched online and discovered that I am not alone in this event as it seems to be it occurs quite frequently to (from what I hear), 2 wheel drive Toyota Tacoma's, that have installed a lift. I cannot imagine how many lives have been lost let alone how many accidents and injuries this has resulted in as you loose complete control of where the vehicle goes. And in some instances it also severs the brake line leaving the vehicle out of control with no brakes. I imagine that most crashes are not blamed on this due to the vehicle experiencing a large accident with impact to the front of the vehicle. And the bracket that holds the front axel to frame is mangled. Therefore, leaving one to believe that the accident caused the damage. When the fact is that the damage or defect if you will is what caused the accident which in turn damaged the vehicle, driver, passenger(s). Not to mention that accidents often involve other vehicles as well. It seems to be more prevalent on the driver's side so that usually means that the vehicle travels into oncoming traffic! ie: Head on collisions! how many survive a headon collision in a light duty truck" few I would imagine. Well it almost became a reality for me as well as my passenger. We were just lucky that we live where we do and there was light traffic coming the opposite direction. I have heard that this happened to several others in the area and Toyota tells them to go to "rocky's offroad", to get it fixed. No offer of explanation or reason why but that it seems to happen alot"! doesn't that scream "manufacturer defect!" it's a

- Myers Flat, CA, USA

problem #5

Apr 152010

Tacoma

  • 47,500 miles
The contact owns a 2004 Toyota Tacoma. The contact received notification of a manufacturer's recall pertaining to possible frame corrosion. The contact took the vehicle to the dealer for inspection and to have rust inhibitor sprayed on the frame of the vehicle. The dealer did not locate a corrosion failure in the frame and the vehicle was not serviced. The manufacturer was contacted and the contact was advised to take the vehicle to a different dealer for repairs. The second dealer discovered holes and corrosion on the frame. The dealer deemed the vehicle as unsafe to drive and advised that the frame would need replacing. The dealer would have to rebuild the entire truck. The contact stated that he no longer wanted ownership of the truck and believed that the manufacturer should take the liability for the vehicle. The failure mileage was 47,500.

- North Kingtowns, RI, USA

problem #4

Jul 042008

Tacoma 4WD

  • 80 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). 2004 Toyota Tacoma [xxx] rusted rear step bumper, rusted inside out, no fault of owner Toyota refuses to replace the bumper to date 02/2010 frame is slowly rusting out also/inspected by dealer/ok for now!

- Dublin, OH, USA

problem #3

Oct 242009

Tacoma

  • miles
I own a 2004 Toyota Tacoma 4WD. I purchase it new. The frame is rotting out terribly and the muffler system has to be replaced due to excessive corrosion and rot flaking off of the muffler system. I am afraid to drive the Tacoma on the highway due to safety issues. I live in Massachusetts and I have been advised that Toyota may recall this year and model for frame rot. I am facing a $500+ bill to replace the muffler system. Please advise.

- New Bedford, MA, USA

problem #2

Apr 012009

Tacoma

  • 31,000 miles
We own a 2004 Toyota Tacoma. After receiving a letter from Toyota about frame rust, we took our vehicle to the dealer for the requested inspection. The dealer told us that the frame has soft spots and that Toyota recommended replacing the frame. We are seriously concerned about the safety of this vehicle given the fact that the structural integrity of the vehicle has been compromised. However, we question this kind of invasive repair. We want Toyota to buy the truck back given the nature of this safety defect. Toyota has a defined history of defective frames in the Tacoma: They bought back many 1995-2000 Tacoma for the same reason. Since the 2001-2004 Tacoma are experiencing the same defect -- a very serious one -- Toyota needs to take responsibility and properly compensate owners like us by buying them back. We request that the NHTSA do what is necessary to require Toyota to take responsibility in this matter by recalling all affected Tacoma so these vehicles can be taken off the road before injury and death results. Thank you for your attention to this very serious matter. Peter spangenberg

- Litchfield, CT, USA

problem #1

May 182005

Tacoma 4WD

  • miles
State farm mutual automobile claim #06-5795-637 regarding a rear end collision to a truck in which the frame was bent. The repairman informed the consumer there was no need to repair the frame damage because it was within the manufacturer's specifications which was less than 5 millimeters.

- Denver, CO, USA

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