This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Tacoma. The contact had taken the vehicle to Kolosso Toyota (3000 W Wisconsin Ave, Appleton, WI 54914) to have his exhaust replaced. While there, he was informed that the entire sub frame was corroded with several cracks and holes had formed around both front leaf springs. The mechanic informed him that the vehicle was unsafe to drive due to the failure. Prior to the failure, the contact took the vehicle to another local dealer where the vehicle was inspected under NHTSA Campaign Number: 05V225000 (Suspension). The contact was informed that a special coating was sprayed onto the sub frame to prevent corrosion; however, the recall remedy failed to prevent the corrosion. The manufacturer was contacted but provided no assistance. The vehicle was not repaired. The failure mileage was 51,641.
The contact owns a 2004 Toyota Tacoma. The contact stated while driving 20 MPH and making a right turn, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed that the Electronic Fuel Injection (EFI) main fuse had blown due to a short circuit. The dealer replaced the Electronic Fuel Injection (EFI) main fuse; however, the failure persisted. Additionally, the dealer diagnosed that the subframe was severely corroded, including transmission components and fuel system components. The manufacturer was notified of the failure and informed the contact that they could not assist as unknown recalls had expired. The vehicle was not repaired. The failure mileage was approximately 150,000.
The contact owns a 2004 Toyota Tacoma. The contact stated upon taking the vehicle to an independent mechanic for a tire replacement, he was informed that the passenger-€™s side subframe was severely corroded. The contact notified several unknown dealers of the failure. The dealers informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.
The contact owns a 2004 Toyota Tacoma. The contact heard a knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the frame above the rear tires was completed rusted and in a dangerous state. The manufacturer was notified and stated that there were no recalls or extended warranty coverage for the vehicle. The dealer (Toyota of stamford, 909 E main St, stamford, ct 06902, (203) 348-3751) confirmed the manufacturer's statement and scheduled a diagnostic appointment. The failure mileage was 85,000.
The contact owns a 2004 Toyota Tacoma. The contact stated that there was extensive rust and corrosion pertaining to the frame, which affected the rack and pinion. The vehicle was not diagnosed by a dealer. An independent mechanic diagnosed that the rack and pinion and the frame needed to be replaced. The vehicle was not included in a recall. The manufacturer was not contacted. The approximate failure mileage was 151,000.
- Agawam, MA, USA
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The contact owns a 2004 Toyota Tacoma. The contact observed that the bed frame on the driver side of the vehicle was lower than the passenger side. The vehicle was taken to an independent mechanic where it was diagnosed that the bed frame was rotted, fractured, and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
The contact owns a 2004 Toyota Tacoma. While the vehicle was at an independent mechanic for service repairs, the mechanic diagnosed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
The contact owns a 2004 Toyota Tacoma. While regular maintenance was being performed, the technician notified the contact that the rear subframe was fractured which prevented the vehicle from being lifted. The vehicle was inspected by another mechanic, who confirmed that the subframe fractured due to corrosion and that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 50,000...updated 05/19/15 updated 11/10/2015
The contact owns a 2004 Toyota Tacoma. The contact noticed that the rear frame of the vehicle was corroded. The vehicle was taken to a dealer. The technician diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. The VIN was unavailable.
The contact owns a 2004 Toyota Tacoma. While the vehicle was being serviced for an unrelated repair, the mechanic discovered that the entire frame had rust corrosion. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 56,000. Updated 04/07/15 updated 11/3/2015
The contact owns a 2004 Toyota Tacoma. The contact stated that during a routine inspection, it was discovered that the sub frame had holes. The vehicle was taken to the dealer for diagnostic testing however no results were available. The manufacturer was notified of the failure. The approximate failure mileage was 124,000.
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame of the vehicle was extremely rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 136,000.
The contact owns a 2004 Toyota Tacoma. The contact received notification of NHTSA campaign id number: 12V542000 (tires). The dealer advised that contact that the repair could not be performed due to extensive rusting of the wheels. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. Updated 08/11/14 the consumer stated the frame was rusted. Updated 8/13/2014
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for an unrelated repair when they noticed that the entire frame was covered with rust. There was a voluntary recall issued by the manufacturer however, the recall had expired. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 78,000. The VIN was unavailable.
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken for a routine oil change when she was advised that the frame was severely corroded. The dealer informed her that the vehicle was included in a manufacturer's recall however, the recall had expired. The dealer stated they could not repair the problem. The manufacturer was made aware of the problem. The approximate failure mileage was 96,500.
I don't know if I am in the right dept. But please guide me to the correct dept. My 2004 Tacoma truck had a recall on the frame of vehicle. It is rusting or corroding away. Recall notice was never received by me as I have had financial problems and moved 3 times. I asked Toyota if they sent notice registered and their answer is no. Recently I have put my truck for sale and anyone that looked at it loved it but asked about the frame recall. I was dumbfounded as this vehicle was garage kept, no body rust, and has 47,000 orig. Miles. I am the original owner. I have spoken to Toyota dealers, Toyota customer reps. And all say nothing can be done at this stage of vehicle. How do I now knowingly sell this truck to anyone" what if the new buyer is killed in this vehicle because of a frame collapse while driving. Will Toyota be responsible for the death? I have found a dealer that is replacing these frames. Why not mine"
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame failed and detached from the vehicle due to rust and corrosion. The manufacturer was notified who offered no assistance. The vehicle was not repaired. The failure mileage was 136,000.
There was nothing that led up to this event. I was just driving down the highway and the bracket that attaches the front axel of my truck to the frame just snapped off. This is a relatively new vehicle and has not seen too rough a road! it is quite pampered and well maintained. This is obviously a defect due to the many complaints of the exact thing happening. I searched online and discovered that I am not alone in this event as it seems to be it occurs quite frequently to (from what I hear), 2 wheel drive Toyota Tacoma's, that have installed a lift. I cannot imagine how many lives have been lost let alone how many accidents and injuries this has resulted in as you loose complete control of where the vehicle goes. And in some instances it also severs the brake line leaving the vehicle out of control with no brakes. I imagine that most crashes are not blamed on this due to the vehicle experiencing a large accident with impact to the front of the vehicle. And the bracket that holds the front axel to frame is mangled. Therefore, leaving one to believe that the accident caused the damage. When the fact is that the damage or defect if you will is what caused the accident which in turn damaged the vehicle, driver, passenger(s). Not to mention that accidents often involve other vehicles as well. It seems to be more prevalent on the driver's side so that usually means that the vehicle travels into oncoming traffic! ie: Head on collisions! how many survive a headon collision in a light duty truck" few I would imagine. Well it almost became a reality for me as well as my passenger. We were just lucky that we live where we do and there was light traffic coming the opposite direction. I have heard that this happened to several others in the area and Toyota tells them to go to "rocky's offroad", to get it fixed. No offer of explanation or reason why but that it seems to happen alot"! doesn't that scream "manufacturer defect!" it's a
The contact owns a 2004 Toyota Tacoma. The contact received notification of a manufacturer's recall pertaining to possible frame corrosion. The contact took the vehicle to the dealer for inspection and to have rust inhibitor sprayed on the frame of the vehicle. The dealer did not locate a corrosion failure in the frame and the vehicle was not serviced. The manufacturer was contacted and the contact was advised to take the vehicle to a different dealer for repairs. The second dealer discovered holes and corrosion on the frame. The dealer deemed the vehicle as unsafe to drive and advised that the frame would need replacing. The dealer would have to rebuild the entire truck. The contact stated that he no longer wanted ownership of the truck and believed that the manufacturer should take the liability for the vehicle. The failure mileage was 47,500.
A D V E R T I S E M E N T S
- Fremont, WI, USA