This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both rear leaf springs failed in November 2014. The outer leaf of both rear springs fractured. I replaced the leaf springs with an after market suspension system which included rear leaf springs. This was before the Toyota leaf spring recall. Toyota just denied my claim for reimbursement stating that the after market leaf springs are not the part that was covered by the recall. They stated that after market parts are not eligible for reimbursement. Based on what I have read of the law, I don't believe this to be a valid reason for denial of reimbursement.
The contact owns a 2007 Toyota Tacoma. The contact stated that the recall notice for NHTSA campaign number: 14V604000 (suspension) was received in February of 2016. The vehicle was inspected by the dealer in April of 2016 who determined that the leaf springs were rusted and needed to be replaced. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was unavailable.
The problem with leaf spring started three years and after the final recall, we waited two months. The bad leaf spring caused a rough vibration, which caused rod, dry shaft, U joint, and rear end are connected which caused damage to all connected parts.the three years and two months of rough vibration caused a snowball effect while driving, turning and in motion.
NHTSA recall: 14V-604. Received official recall notice in early Jul 2016. Took vehicle to authorized dealer as required within one day after notification. Inspection of vehicle indicated leaf springs replacement required. Told parts were to be ordered and I would be notified. Called dealer 8/12/16 and advised parts are on back oder with a forty eight day delay. If this is a mandatory safety recall why are parts not available withing days of inspection by authorized dealer
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Penn Run, PA, USA
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Received the notice in April 2016. Was told the parts were not in stock. I called my local dealership on 7-29-2016 and told that the parts are on order. Its been more than a couple of months on a safety recall that seems serious.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/20/16
The contact owns a 2007 Toyota Tacoma. The contact received a recall notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.....updated 08/08/16 updated 08/10/16.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/08/16 the consumer stated the vehicle was repaired.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA recall: 14V-604- received notice stating "the remedy will take approximately two hours." I called rick hendrick Toyota Scion sandy springs and I was informed that it is a two step process the first step lasting 2 hours. Then if needed they will order the parts ("we don't keep them on hand as the boxes are too big") taking 2 weeks then another 2 plus hours to install. Now that is not what the notice states, it states two hours ( I know I see the restof the paragraph) but really double if not triple the stated time and 2 weeks to wait just does seem to be in the keeping of the spirit of the contract. Craig
The contact owns a 2007 Toyota Tacoma. The contact received NHTSA campaign number: 14V604000 (suspension). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Toyota Tacoma. The contact stated that a technician informed that the vehicle had moderate to severe corrosion on the frame and it needed to be sprayed with anti-corrosive adhesive). The technician was not able to apply the adhesive until the parts for NHTSA campaign number: 14V604000 (suspension) were available. The vehicle was remedied for the recall after one year and a half. Prior to the remedy, the leaf spring had fractured. After the vehicle was repaired, the technician refused to apply the adhesive spray. The representative from Toyota informed the contact that due to government regulation that the vehicle could not have the adhesive applied. The manufacturer was not notified of the failure. The failure mileage was 93,000.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/25/16.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Toyota Tacoma. The contact stated that the recall notice for NHTSA campaign number: 14V604000 (suspension) was received in October of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Lynnfield, MA, USA