This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. Some years ago Toyota recalled the vehicle for inspection of the frame. Since it was relatively new, it did not need a frame replacement at that time. They claimed to have enhanced protection with some kind of coating. 2. Warrantee for frame corrosion was extended for 12 years but I did not receive a notice for reinspection when that was nearing the end for my vehicle. 3. Although my vehicle just passed inspection, I have been informed that corrosion is progressing, and I will not pass inspection in one two or three years. 4. My vehicle which has low mileage and is otherwise perfectly serviceable for my purposes, will have to be junked because Toyota refuses to take responsibility for shoddy manufacturing (or at least shoddy steel fabrication).
We were experiencing a loud rattling noise under the passenger side steer tire and when we hit bumps, it was hard to control the steering and bouncing. When inspected by our mechanic, we found that the frame had rusted through and broke near the passenger side wheel and will no longer pass inspection due to safety. The entire frame has extensive rust issues, even though under costed at time of purchase and two other times during our ownership and was last inspected by Toyota in April 2018 and told all was ok, even though there was an open extension on replacing rusted frames for the 2008 Toyota Tacomas.
My stepdaughter purchased a 2008 Toyota Tacoma a few months ago. During the time of having the vehicle serviced her mechanic pointed out all the rust throughout the frame of the vehicle. I have contacted Toyota Corporate; they refuse for me to open a ticket and to get this safety issue resolved. Not only is the rust on the frame, but it's also evolving the suspension. There is also evidence that this vehicle is from Vermont which would have caused more of a rust issue besides the manufacture forgetting to coat the frame.
Frame has rusted to the point of actually having a hole that I can put my finger through. The truck has only 79000 miles on it and is in excellent shape otherwise. I bought it new from the dealer in 2008. I think this is a potentially dangerous condition but could be repaired via an Toyota recall. My father was a Toyota G.M. and Toyota's are all my family have owned for 30 some years. I hope Toyota will honor the re-call. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
We purchased our 2008 Toyota Tacoma pick up about 2012 from Stephen's Toyota in Bristol, Connecticut. Recently it went in for an oil change and emissions testing, our mechanic and the owner of the garage told us to get in touch with Toyota right away, the frame on your truck should be covered under the recall, the truck is in perfect condition inside and out and no ruse other than the frame falling apart. I touched base with the dealer but parts department just say's sorry it's not cover.. wtf.... something about the recall expired"??" What I"m seeing on line is Recalls don't expire they transfer from owner to owner and "we" never have received any recalls on this truck and had no clue the frame was bad! My wife drives my child around in this truck ever single day... I need this problem taken ASAP... God for bid something happens and she get's into an accident with my son.... Next step I talk to my attorney.... Douglas Lambert 65 West Broad St. Plainville, Conn. 06062
Frame is rusting away. I bought this vehicle in 2019 from a dealership and was just informed of this issue. No recall for this vehicle is showed on the website or Toyota dealership. I think the original owner along with previous owner never looked at the recall for this vehicle. I-€™m not sure what else to do.
On my last vehicle inspection, the mechanic told me that he will fail me next time due to a rotting frame. This is a serious safety hazard. Through my research, this is a common problem with this year truck (2008) and other years. To my knowledge, I was never contacted by Toyota as far as any recall. This truck still looks new and I am very dissapointed with what I read about this so called "Recall" has expired or about to expire in 2023. I would like very much to have this repaired. I don't know how to go about it.
This is my second Tacoma. Both cases I-€™ve found out too late that the frames are shot. Although before I purchased I had it inspected by Toyota shop to identify any problems including frame rot. First one I bought new second used. Both cases I was told I am out of the recall window. My loyalty to your brand is in question. You-€™ve recognized a problem and on the surface it appears your taking responsibility for it. Then, atleast in my case, don-€™t. Disappointed starts to describe my feelings on this matter. If you care to make any concessions and retain a Toyota customer reach out to me.
My Toyota was denied needing a frame replacement. I regret not taking it to a different dealership because it was very rusted! The corrosion compound was applied and now at 126,000 miles, you can literally rip handfuls of the frame off the truck. The frame is to the point of it not being safe to drive. I fear that it could definitely break in half while driving it. Has any other people reported rust coming through the spray on corrosion compound? It definitely did not solve the problem on my Toyota Tacoma.
This vehicle falls under a Toyota "Limited Service Campaign" based on the VIN. Because the vehicle is registered in Arizona my parents never received a notice of this campaign. But this vehicle is now in Indiana and is exposed to issues related to this campaign (Frame Rust - Cold Climate states). To base a campaign on state registration is short sighted and wrong. My parents still reside in Arizona and the vehicle is registered there but it will remain in Indiana as their vehicle for when they visit. I contacted Toyota and asked them to inspect and apply the CRC per the campaign but they have refused. Would ask the NTSB to review this campaign and cover all customer vehicles that might have exposure to cold climate not limited to registration state. If we would have been made aware of this we would have acted sooner but again, no one from Toyota informed us of the issue.
I purchased my 2008 Toyota Tacoma in 2010 with 39,000 miles on it. In early 2018, I received a notice from Toyota that my truck needed to have the frame inspected. I scheduled an appointment with the Toyota dealership in leesburg, va and had the frame inspected and treated with some type of black treatment. This substance never completely adhered to the frame and washed off. This is apparent in the attached photos. I expressed a concern about reoccurring rust in April 2020 with the Toyota dealer and they directed me to call Toyota directly. I then opened a case with Toyota, case #2004082516 and was unable to get the frame re-inspected due to covid. Recently in 2021 during a regular service, the technician brought to my attention large gaping holes in the frame. The technician said that the frame would not pass va state safety inspection which is due in April 2021. I am now left with a vehicle that is not safe to drive and of no value.
I had 2 previous recalls on this vehicle to check for a rusted frame.... when I purchased this vehicle I had it under coated and of course it passed the two inspections..the undercoating has now flaked off so now the frame has rusted through.. I took it to a body shop and had a patch welded on to the frame... Toyota now says there is no recall on this vehicle for a rusted frame... I have to question this after receiving the two previous recalls...
My vehicle has a lot of rust area on the bottom frame. I am unable to put a carjack to lift the vehicle up without the frame breaking. I am afraid if I need to switch the tire I wont be able to because of all the rust. I need to place a side step running board on this vehicle but I am afraid it may be too rusted to hold it. There is some rust on the body area and I was thinking about fixing it myself but the frame maybe a little harder to fix if I need to replace these parts.
A D V E R T I S E M E N T S
- Bearsville, NY, USA