This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
frame and leaf spring rusting badly. if the frame or leaf spring brakes while driving will cause accident and possible fire from hitting by fuel tank putting my life and the lives of others in truck as well as persons near truck. I had truck in for tire rotation in 8/2022 problem was reported. frame starting to rust badly will not be able to lift vehicle from the frame soon. no warning has been reported. vehicle has been recalled. No recall was sent to me about problem now the company will not fix
The chassis of my truck is rusting through. I took it to the dealership and was told that the recall for the vehicle chassis expired in 2019. I told them I was not aware of the recall. They then told me the recall was extended until 2021. I told them I brought the vehicle in for a recall repair in 2020 and asked that they check for all recalled repairs. They said they couldn't help me and directed me to the manufacturer. I called Toyota and they claimed that I was ineligible for a recall. Every repair shop I've gone to told me that this is a very common defect with Toyota and everyone gets it resolved through recall. Please assist me.
The contact owns a 2009 Toyota Tacoma. The contact stated while the vehicle was at a local dealer they informed the contact that their vehicle frame was rusted and needed to be replaced. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V604000 (SUSPENSION) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 75,000.
The contact owns a 2009 Toyota Tacoma. While the vehicle was at an independent mechanic undergoing regular maintenance, the contact's husband was informed that the leaf spring was rusted. The vehicle was taken to frankfort Toyota (1001 leestown rd, frankfort, ky 40601, (502) 695-1500), but the dealer could not assist. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 108,000. The VIN was unknown.
- Frankfort, KY, USA
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Front lower ball joints early signs of failure could lead to major accident. Clunking sounds from front end. Grease already leaking. Fear of joint failure.
TL- the contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 14V604000 (suspension), 13V337000 (seat belts) and 11V148 (tire) the contact called several dealers including the Toyota direct dealer (614-476-1979, located at 4248 morse rd, columbus, oh 43230) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Toyota Tacoma. The contact stated that the vehicle was taken to charlie's Toyota (451 western ave, augusta, me 04330 (207) 622-4748) after he received notification of NHTSA campaign number: 14V604000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was inspected and diagnosed, and was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue and was able to confirm that the parts were ordered. The failure mileage was 204,333. Parts distribution disconnect.
2005-2011 Toyota Tacoma rear leaf spring recall - NHTSA recall - 14V-604. Purchased replacement springs and paid dealership to install in Aug. 2013 because my vehicle was out of warranty and springs broken. When recall announced in 2016, I requested reimbursement for parts & installation from Toyota motor sales. I have submitted over 10 responses with requested documentation and Toyota motor sales refuses to reimburse stating they need documentation from the dealership which has been provided more than once. I filed a BBB complaint and the dealership's response was to contact the manufacturer.
The welds lower control arm mount on the driver side failed when I applied the brakes at high speed and almost caused an accident and almost completely removed my wheel and the lower control arm from the car.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to manhattan Toyota dealer (located at 1500 N del sepulveda blvd, manhattan beach, ca 90266) where the contact was informed that the part was on backorder and would be ordered. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (rice's Toyota located at 2630 battleground ave greensboro, nc 27408 336-288-1190) confirmed that the remedy parts were on backorder. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Waited for 2 years and finally got called from the dealer. Today I was told that the technician will inspect it and if in need will order the part. The manufacturer in the recall letter promise to replace the leaf springs, the dealer will replace them only if needed.
NHTSA recall number 14vg-604 I own a 2009 Toyota Tacoma. Currently there is a recall on my truck. NHTSA recall number 14vg-604. I took my truck into the Toyota dealership to have the part replaced for the recall. Toyota stated they were unable to repair the parts for the recall because the truck has aftermarket parts on it. They stated that it would cost me an additional 160 for the U-bolts to be replaced in order to repair the recall. I called and spoke with the national dot and Toyota customer service, to see if they would be able to repair and replace all the parts needed at no cost to me but were unable to preform the repair. I am writing this complaint due to the fact of a safety concern.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Safety recall [xxx]- rear leaf springs. Customer: [xxx] took car to Toyota richardson in richardson tx for brake and recall repair in June 2016. They gladly fixed the breaks for $600 bucks, but had to order parts for the recall and call me when ready. Left a bad review on their requested customer survey because it felt like a "bait and switch". was called by svc dept manager. He assured me that they would order the parts and call me. I never got the call. I called them on March 2, 2017 to find the status of parts, and no parts were ordered. No guarantee that they will honor the safety recall. I have attached a copy of the 1st page of the invoice documenting that the truck was delivered for the repairs that I have mentioned above.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been waiting since 9/24/2014 for you to make Toyota accountable for their vehicles. It is now 1/23/2017 and you have not done a [xxx] thing! why do I even bother writing to you when I know it'll be atleast 2 more years before you ever make Toyota be accountable for their bad parts, etc... or is this the usual bureaucratic stuff that goes on in DC to make the consumer feel like something is actually being done, when all you're doing is wasting paper by sending us recall bs that really never matters to you anyway!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) but the manufacturer had not supplied the remedy parts for an extended period. The manufacturer was contacted and had been unable to specify a reasonable time frame to supply the part to the dealer. The VIN was not available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Cynthiana, KY, USA