1.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
103,405 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Tundra body / paint problems

body / paint problem

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2002 Toyota Tundra Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Feb 012002

Tundra

  • 5 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Toyota Tundra. While driving at any speed during inclement weather, water leaked from above and behind the glove box. The vehicle was taken to the dealer. The technician diagnosed that the water leaked from a body seam under the dashboard, which was cracked. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5.

- Scott Township, PA, USA

problem #19

Feb 022015

Tundra 4WD 8-cyl

  • 91,000 miles
Truck needed sensor replaced for safety inspection sticker (check engine light on). Mechanic found frame underneath to be so rusted he was not comfortable working on the truck. I took the truck to local dealer and they agreed the truck is rusted to point of being unsafe. They took pictures to send corporate for frame replacement approval. Request was denied. I then called Toyota customer service several times before they agreed to assign a case number. I was eventually told that although truck is unsafe, there is nothing they will do since campaign is closed. I had the truck sprayed as initial recall stated. I received no other recall or requested service information from Toyota. I now have a truck with low mileage that will not pass inspection and is unsafe to drive and Toyota will do nothing to make sure their customers are safe or care about the safety of other drivers on the road should parts of my frame start falling off while driving. I find this practice very neglectful especially for a large corporation. I have seen that many others are in the same position with their Tundra. I would like to know what can be done to rectify this safety issue. Toyota should be made accountable.

- Acushnet, MA, USA

problem #18

Dec 292014

Tundra

  • 140,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that while having repairs performed, the independent mechanic discovered that the frame reel that connects the leaf springs had completely rusted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Updated 5/28/15

- Brick, NJ, USA

problem #17

Jul 242014

Tundra 4WD 8-cyl

  • 68,893 miles

A D V E R T I S E M E N T S

When driving over unequal pavement on road, felt and heard noise at rear of vehicle. Saw wheel tumbling down road behind vehicle. Stopped vehicle and noticed that it was spare tire from vehicle. Placed spare tire in bed of truck and when I got home, noticed that the bracket/plate that was securing the spare tire to the underside of the bed had separated from the cable that was holding it in place. The bracket/plate was so corroded/rusted that when the truck hit the bump, the weight of the spare wheel caused it to collapse and allowed the spare tire to fall onto the road.

- Huntingdov Valley, PA, USA

problem #16

May 102013

Tundra

  • 115,000 miles
The contact owns a 2002 Toyota Tundra. The contacted stated that the front and rear frame was deteriorated. The vehicle was taken to the dealer for repairs. The technician diagnosed that the frame failed inspection and needed to be replaced. In addition, the contact was advised that the VIN was included in a manufacturer's safety improvement campaign however, the manufacturer denied repairing the vehicle. The vehicle was not repaired. The manufacturer was made aware of the problem. The VIN was not available. The approximate failure mileage was 115,000.

- Milton, MA, USA

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problem #15

Sep 282013

Tundra

  • 250,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that while driving various speeds, the front passenger's side tire became detached unexpectedly from the vehicle. There was a loss of steering control and the vehicle began to skid 35-40 feet before proceeding to stop. The vehicle then collapsed to the ground. The vehicle was towed to an independent mechanic and an authorized dealer, in which both informed the contact that the brake lines and the frame was corroded. In addition, the front passenger's side ball joint was defective. The contact referenced NHTSA campaign id numbers: 09V444000 (structure) and 05V225000 (suspension) however, the vehicle was not included in either. The manufacturer was notified of the failure. The approximate failure mileage was 250,000. The VIN was unavailable.

- Monroe, CT, USA

problem #14

Jul 192013

Tundra 4WD 8-cyl

  • miles

A D V E R T I S E M E N T S

We had taken our vehicle in for a recall to our local dealership and they said the frame of our vehicle was not bad but they did the undercoat option. That was less than a year ago and now our frame on our vehicle is severely rusted and they are saying there is nothing we can do about it because the time has expired. We also called Toyota and they said that it was expired and it is up to the dealership to decide what to do. In our opinion they should have just done the frame replacement at the time of the first visit! if the undercoating was to take care of the issue why now are we having issues!! what is more important than the safety of a customer and the people surrounding them when they drive!!!

- Bemus Point, NY, USA

problem #13

Aug 072013

Tundra

  • 170,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that while driving 65 mph, a loud noise dragging noise was heard. After inspecting the vehicle, the contact noticed that the fuel tank was dragging on the ground. The vehicle was towed to a dealer and diagnosed that the universal joint had become fractured and as result, the drive shaft and fuel tank were dropped. The contact decided to take the vehicle to a second dealer for and the technician stated that the frame was cracked. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 170,000.

- Bridgeport , NY, USA

problem #12

Feb 282012

Tundra

  • 67,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle was repaired under NHTSA campaign number: 09V444000 (structure) and after the repair, the corrosion protection undercoating that was supposed to remedy the failure peeled off and allowed the frame to rust. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 67,000.

- Gibsonia, PA, USA

problem #11

May 092012

Tundra

  • 150,000 miles
The contact owns a 2002 Toyota Tundra. The contact received notification of NHTSA campaign id number: 09V444000 (structure: Frame and members: Underbody shields) and the vehicle was taken to the dealer for repairs. After the repairs, the contact noticed that the rear cross member was rusted. The vehicle was taken to the dealer and the dealer refused to further inspect or repair the vehicle. The manufacturer was contacted and the contact was awaiting a response. The failure and current mileage was 150,000.

- Atlantic Beach , FL, USA

problem #10

Mar 152012

Tundra 4WD 8-cyl

  • 140,000 miles

A D V E R T I S E M E N T S

Severe frame rust causing rusting on brake lines, rusting and hole in the gas tank, steering rack, and rear axle is almost rusted threw. The frame rust is very severe and at this point I am sure it is a safety concern.

- Riverdale, NJ, USA

problem #9

Jul 012010

Tundra

  • 130,000 miles
The contact owns a 2002 Toyota Tundra. While parked, the contact noticed the frame and underbody was corroded. The contact referenced NHTSA campaign id number: 09V444000 (structure: Frame and members:underbody shields) but was advised by the manufacturer that the recall only pertained to vehicles in certain states and that his vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 130,000.

- New Orleans, LA, USA

problem #8

Sep 022011

Tundra

  • 162,052 miles
The contact owns a 2002 Toyota Tundra. The contact stated that the rear frame mounts were rusted and the rear cab of the vehicle was no longer connected properly. The contact took the vehicle to the dealer for repairs under NHTSA recall campaign id number: 09V444000 (structure: Frame and memebers: Underbody shields), but was advised that the frame mounts were not included in the recall and would have to be repaired at the owner's expense. The failure mileage was 162,052.

- Crafts Spree, VT, USA

problem #7

Dec 242010

Tundra

  • 53,935 miles
Took my 2002 Tundra to a local Toyota dealer for a second time to inspect frame after being told by an independent licensed mechanic that my frame was perforated/rotted, the rear end housing was leaking, the spare tire hanger was broken, (tire missing), all heat shields were either broken, loose or missing and front brakes were in need of being replaced again. Front brake rotors, pads and calipers were replaced 11/09/07. All of this had occurred since 05/06/2010 when the truck was last on his lift. Harr Toyota performed a frame inspection and verified all of the above failures. They also did the frame crossmember inspection in 01/10 and the truck passed. They specified that the frame failure was @lt rail/trans mt. They also said the rt ft sway bar link was broken, and noticed an exhaust leak. They declared that in spite of the frame failure it was safe to drive just don't do any offroading! so I guess that hitting a pothole would not be advised.! they told me that the brakes were unsafe, and not covered under any recall. I am very upset at the condition/value of my truck. I am also very upset that NHTSA is letting Toyota get away with the "warranty enhancement" of replacing the frame only of these trucks. Toyota and its dealers denied the rust problem for years. My problem started when the vehicle was still under warranty, and I was blamed for the failure. In the years that Toyota has denied a problem with the Tundra, the frame rust has infected, most if not all, of the truck. Both bumpers are rotting off. The gas tank had to be patched (05/2010) because it was leaking fuel from a rust spot under one of the support straps. Toyota will replace other compromised parts at the owners full expense. In my opinion they are using the frame replacement to generate part sales and repair business to help defer costs. NHTSA- please force a more comprehensive recall! !

- Oakham, MA, USA

problem #6

Mar 172010

Tundra 4WD 8-cyl

  • miles
My 2002 Tundra recall on the frame. Passed rear cross member inspection, however the rest of the under body is severally corroded. Dealership is telling me that the truck needs about $4500 to pass inspection? the front end is rusted out. As of now, my truck is still at dealership, waiting for Toyota rep to inspect my Tundra. I feel that im getting the bad end of this recall. I need help.

- Holden, MA, USA

problem #5

Nov 152009

Tundra

  • 50,000 miles
2002 Toyota Tundra SR5 has significant rust damage to undercarriage of vehicle. The damage is located on frame components including cross members, brake lines, spare tire holder, suspension parts, front & rear bumpers where they attach to the frame, etc. The bottom of the vehicle is totally covered in rust.

- Utica, NY, USA

problem #4

Sep 052009

Tundra

  • 140,000 miles
The contact owns a 2002 Toyota Tundra. While driving approximately 40 mph the spare tire disengaged from the rear spare tire carrier without warning. He pulled over to the side of the road. The tire was retrieved from the roadway. The carrier bracket had fractured because of severe corrosion. The manufacturer was notified of the malfunction. The vehicle has not been repaired. The failure mileage was 140,000. The current mileage was 141,841.

- Craftsbury Common, VT, USA

problem #3

Oct 272009

Tundra

  • 65,000 miles
Dealer discovered rust all over my Toyota Tundra truck. He said he has never seen that.

- Mill Valley, CA, USA

problem #2

Oct 152009

Tundra

  • 125,000 miles
The spare tire just fell off the truck when the tire carrier rusted through. Consumer is adding picture. 10/26/09.

- Auburn, MA, USA

problem #1

Jun 022005

Tundra

  • 50,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that the lights on the instrument panel to indicated what gear the vehicle is in suddenly shut off and have not illuminated since. He also noticed that when the driver's seat belt is fastened the warning light on the panel illuminates regardless. There is also a rust issue on the on the rear doors causing a structure damage. When he took the vehicle into the dealerships they informed him that they were unable to provide assistance despite the fact that he has warranty on his vehicle. The failure mileage was 50,000. The current mileage was 100,000. The vehicle has not been repaired as of current date.

- Webster, MA, USA

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