This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Tundra. The contact received a recall notice for NHTSA campaign number: 09V444000 (structure). The vehicle was taken to motor world (150 motorworld dr, wilkes-barre, pa 18702) where an anti-corrosive spray was applied to the frame. The frame became rusted a few years later and the vehicle was taken to an independent mechanic. The frame was sprayed again. A few years later, the brake lines had to be replaced due to the corrosion. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 95,000.
The contact owns a 2002 Toyota Tundra. The contact stated that while operating the vehicle a clunking noise was present coming from under the vehicle. The vehicle was taken to the local dealer sansone Toyota (90 us-1, avenal, NJ) who examined the vehicle and discovered that the subframe was severely damaged due to rust and corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 240,000. Consumer stated recall expired and was not properly notified of the recall.
The remedy applied to my 2002 Toyota Tundra for safety recall 09V444000 has proven to be ineffective. I purchased the truck used from the Toyota dealership where the safety recall remedy had been performed. The frame cross-member which supports the fuel tank - a component called out in Toyota documents related to 09V444000 - has separated from the frame on both sides. (see attached photos) this condition was discovered during my recent state inspection. I was told that it is dangerous to operate the vehicle in this condition until the cross-member which supports the fuel tank can be repaired or replaced. Since recall 09V444000 was originally initiated to fix this very problem, I believe my vehicle should still qualify for this repair because the fix applied was a band-aid repair that did not address the original fault. Your database currently shows there are no longer any open recalls on my VIN, but the original flaw has progressed to the point where the vehicle (which is otherwise in excellent condition) is unsafe to operate on public roadway. Is Toyota obligated to address this issue, or was their temporary fix (the application of rust-proofing) enough to absolve them of any responsibility from that date onward?
2002 Toyota Tundra 4WD limited access cab. In Dec 2012 brought truck to burnsville Toyota for recall. They only sprayed rusted inhibitor paint on frame. Brake warning light came on. Brought truck into local independent shop. They said brake line to rear drum brakes shook lose, due to frame rusting/corrosion away from shock absorber mount. They also stated truck is unsafe to drive because frame and crossmember supports are corroded and rusted beyond repair. Called burnsville Toyota and they said, that the recall 3 year warranty had expired and they will do nothing to help. The engine, transmission, and body are still in good shape. Disappointed that Toyota would not offer to help with there designed error in frame.
The contact owns a 2002 Toyota Tundra. While driving at an undisclosed speed, there was a loud noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side rear shock tower was rusted and fractured, which caused the strut housing to fail. Boch Toyota (277 providence hwy, norwood, MA 02062, (781) 769-8100) was contacted to purchase the shock support. The contact was informed that the shock support was part of the subframe and could not be purchased separately. In April of 2012, the vehicle was repaired per NHTSA campaign number: 09V444000 (structure); however, the remedy failed to repair the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 133,000.
- Walpole, MA, USA
Search CarComplaints.com for these popular complaint phrases...
In 2012, my frame was recalled for rust. Toyota applied a corrosion resistant spray compound. It did not work. Now I have rust holes coming from the inside out.
Purchased the vehicle in February 2017 and was informed by the mechanic that the rear end differential was beginning to leak due to excessive rust. Further inspection of undercarriage do to a noise under vehicle found that the frame and body mount had deteriorated due to rust causing a hole in the body mount causing the cab to flex and bounce on the frame. Vehicle treated by Toyota for earlier recall due to rust of the frame and given a 5yr extended warranty. Body of vehicle is free of rust, frame and differential have excessive rust making the vehicle unsafe to operate.
The contact owns a 2002 Toyota Tundra. While the vehicle was stationary, the contact noticed that the main frame of the vehicle was severely rusted with holes. While changing the brakes, a large piece of the frame fell onto the ground. A dealer was not contacted about the failure. The manufacturer was made aware of the issue and stated that the frame replacement warranty expired on June 1, 2017. In addition, the manufacturer provided the contact with case number: 1708210712. The failure mileage was approximately 300,000.
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle was taken to an independent mechanic (martinez body shop in belton, Missouri) for headlight repairs and the mechanic noticed severe rust on the entire frame. The contact received an unknown recall notification in 2014. The vehicle was taken to milley Toyota in canton, Missouri for an evaluation and was advised that the vehicle was perfectly fine and there was no rust. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
The contact owns a 2002 Toyota Tundra. The contact stated that the driver side frame was rusted. The contact notified the local dealer (savannah Toyota located at 11101 aberco, St savannah, ga 31419 912-927-1234), but was not repaired per the recall remedy due to main frame modifications completed on vehicle. The manufacturer was called and informed the contact that the vehicle was not able to be serviced per NHTSA campaign number: 09V444000 (structure) due to the vehicle modifications, and provided case number: 1706013050. The contact had not experienced a failure. The failure mileage was 136,000.
My 02 Toyota Tundra was included in a recall for its frame and crossmembers rusting out and causing an unsafe vehicle. I brought my truck in a couple years ago for the recall. The truck had very low miles for the year under 60K and was taken good care of. The dealer deemed the frame was not rusted through enough to warrant a complete new frame. Instead they sprayed my frame with some rust proof paint. Well that band aide has almost all fallen off and the frame is worse than ever with cross members rusted all the way through. I contacted Toyota hqts and after being bounced around for over an hour was told by a supervisor that I am out of luck because they placed a year warranty on the paint job. Any problems over a year past the warranty work is the consumers problem. Well the paint held for a bit but ultimately did not resolve the underlying rust problem. I was told to follow up with the dealer that had done the warranty work. They inspected the frame and took pictures to send to Toyota, but ultimately said the vehicle was unsafe at this time. I have not gotten any resolution with the issue. My main issue is that they think spraying an undercoat on a rusted frame is going to resolve the rust issue when in fact it was a band aide that has hidden what was manifesting underneath and ultimately destroying a very great vehicle. Toyota has not held up their end in standing behind what it sells and behind resolving major safety problems for its constomers.
Truck inspected by Toyota for corrosion and treated with chemical as part of the recall notice.at this time I had no concerns with condition of the frame for safety concerns.my truck was treated 10/24/16 by Toyota and during a routine exhaust fix mechanic showed me areas of concern on rear of the frame.the dealership that performed the treatment looked at the frame again and stated they diidnt want to touch or check the areas of concern a incase they made holes in the frame.I opened a case with Toyota and indeed got a second opinion from another Toyota dealership whom deemed my vehicle unsafe to drive due to frame corrosion in the areas that were treated, now this was only 3 months after Toyota treated the frame. I was given a case manager at Toyota for special circumstances as he quoted, and 2 days later was told nothing could be done. I also have a gas leak which has materialized around the rotted crossmember. Overall in 3 months I now have perorations and delamination of the rear frame and a junk truck.
Rear frame crossmember rusted through and holes in front frame. In 2011 there was a safety recall on this. Feb,15, 2011 I brought the truck to the Toyota dealer where I bought it. They inspected the frame and sprayed undercoating on it. It was not a sufficient fix. Toyota refuses to fix this problem.
The contact owns a 2002 Toyota Tundra. The contact stated that when an independent mechanic was servicing the muffler, it was noticed that the frame had extensive premature rust and corrosion near the cab to the rear of the frame. The dealer was notified and indicated that they refused to service a recall stating that the time frame expired for NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The approximate failure mileage was 136,074.
I did not get any extended warranted notice from Toyota to fix the frame. I was living in Mississippi in 2002 and moved to Tennessee in 2004 where the salt and rusted the frame. I only got one recall on the rust problems, but I did not get the extended warranties!!! I live and bought the 2002 Tundra in johnson city, tn.... the Tennessee road commission uses salt on the roads and highways in the winter months. I did not get any extended warranted notice from Toyota to fix the frame. 2002 Toyota Tundra structure: Frame and members:underbody shields NHTSA campaign #09V444000 date announced: November 18, 2009 problem: Summary: Toyota is recalling model year 2000-2003 Tundra vehicles originally sold in or currently registered in the following states: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. Excessive corrosion of the rear cross member may cause the separation of the spare tire stowed under the truck bed which would present a road hazard that could cause a crash. Also, corrosion of the rear cross member could affect the rear brake lines and the proportioning valve resulting in diminished braking capability. Extended warranty.... I did not get.... according to a letter sent out to Toyota dealers, Toyota has extended the warranty on 2000-2003 Tundra frames, which allows dealers to replace rusted frames on 2000-20003 Toyota Tundra at no charge to the consumer. This is excellent news for any Toyota Tundra owners dealing with frame rust issues as well as a strong symbol of Toyota's commitment to quality and customer service. While this move didn't happen as quickly as we would have liked, we strongly applaud this action.
Had to replace all 4 oxygen sensors. The front two were faulty before 50000 miles and less than 7 years old. The rear differential cover is rotting and leaking fluid. The only way to repair it is to weld over the hole.
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle could not pass inspection due to a rotted frame. The vehicle was repaired per NHTSA campaign number: 09V444000 (structure) four years ago; however, the failure recurred. The manufacturer was notified. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 204,000.
The frame on my 2002 Toyota Tundra is rusting and has holes completely thru the frame. The truck has always been registered and licensed since new and my problem is never receiving a recall notice. When I learned from a friend that Tundra frame had been replaced, I called Toyota for my frame replacement. Toyota said the recall expired and refused to make the repair. Other that the frame, the truck is in excellent condition because it has been well maintained. It is sad to have an excellent truck setting on a frame that is rusting away. How can Toyota sell a defective truck and identify it as unsafe, fail to contact the owner and then refuse to repair the truck saying the owner missed the deadline. Toyota could have contacted me but I never received any notification. I asked if Toyota could offer any credit on a replacement, even some consideration on a new Tundra and Toyota refused to make any effort to assist me. I currently own four Toyota. Buyers beware!
There is excessive rust across the entire rear end of the truck. The rear axle casing has started to deteriorate to the point that differential fluid is leaking from the casing. I have already had to have the frame, spare tire and fuel tank replaced due to excessive rust.
A D V E R T I S E M E N T S
- Honesdale, PA, USA