This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Tundra recall on the frame. Passed rear cross member inspection, however the rest of the under body is severally corroded. Dealership is telling me that the truck needs about $4500 to pass inspection? the front end is rusted out. As of now, my truck is still at dealership, waiting for Toyota rep to inspect my Tundra. I feel that im getting the bad end of this recall. I need help.
The spare wheel/tire fell off my 2002 Toyota Tundra as I passed over a speed bump (at a very low speed) whilst leaving an apartment complex. I was unaware of having lost the wheel but my son, who lives in the complex, saw the incident & called me - by the time he called I was on the highway driving at high speed - if the wheel had fallen off whilst I was on the highway the consequences could have been catastrophic. I submitted a report (case # 208366) to NHTSA 11/25/09 after going on line & discovering that corrosion was an issue with the frame of this vehicle & that other incidents of a similar nature had been reported & that Toyota were preparing a remedy. On 01/10/10 I contacted my local Toyota sealer & was advised to bring in the vehicle at my convenience when the spare wheel would be safely secured within the truck bed pending a permanent fix for the problem.
My 2002 Toyota Tundra truck is not drivable at this time. The truck was brought to Toyota dealership after a local mechanic found fluid leaking from rear differential due to rust/rot. During the dealers inspection, they also noted a gas smell and suspect that the gas tank or gas lines are leaking also. The dealer did a frame inspection and while the whole frame is excessively rusted, the frame passed the recall test because it had not been perforated yet. The dealer did not want to even remove the differential plug because the whole unit was so rusty. I have been under the truck and personally seen the excessive rust on the frame, fuel system, and suspension components. Amazingly, the body panels have little or no rust and in very good condition. During previous dealer visits we were verbally told that the rust was normal. The repair estimate for gas tank/lines and new differential housing, etc. Was approximately $7000. I purchased this truck new and have always done all required maintenance and was planning on having the truck for a long time. It currently has 89,101 miles on it. The excessive rust is not normal and I feel that the frame and some associated components are defective. I feel that due to the nature of these defects that the vehicle is unsafe to drive and I'm guessing that it would be difficult to sell and if I did, it would be at a greatly reduced value. I purchased a Toyota truck because of their reputation for building long lasting, high quality vehicles. I feel that in light of these defects that they misrepresented their product.
Considerable rust on frame of 2002 Tundra SR5 4X4. The frame actually has holes caused by rust on one of the main support structures on the driver side.
The contact owns 2002 Toyota Tundra. The contact stated that the chassis and the frame along the brake lines and mounts have rust on them. The rust has caused the vehicle to detach from the frame while driving which could cause a crash to occur. The speed is unknown. The contact has notified the manufacturer regarding this issue. The contact is concerned that the vehicle will fall apart at any time and cause a crash to occur. The failure mileage was 150,000. The VIN # was not available at the time of the complaint.
2002 Toyota Tundra SR5 has significant rust damage to undercarriage of vehicle. The damage is located on frame components including cross members, brake lines, spare tire holder, suspension parts, front & rear bumpers where they attach to the frame, etc. The bottom of the vehicle is totally covered in rust.
I have a 2002 Toyota Tundra SR5 4X4 pick-up truck. On 11-23-09, my spare tire and the support/frame broke and fell off the vehicle while I was driving. I would like to contact a dealer to remedy this problem, and also have my truck inspected for any other potential safety defects. Thank you for your help!
I find it interesting that my 2002 Toyota may be recalled due to the spare tire mounting being rusted. I have been very disappointed with this truck since the gas tank the rear differential cover and fuel lines have rusted through. I bought this vehicle due to the Toyota reliability reputation. Would you please review the frequency of rust on these areas and issue what ever recalls appropriate.
I have a 2002 Toyota Tundra pu that was built it 2001. The frame of the vehicle is experiencing severe rust. Pieces of rusted metal have fallen from the vehicle's frame. The spare tire is also in a rusted/pitted condition. The vehicle has gone only 40,247 miles and I live in Massachusetts. The truck is in mint condition throughout with the exception of rust and metal deterioration located only on the frame. I brought the vehicle to the local dealer and they acknowledged that the rust/deterioration was severe, especially for the low mileage. However, they did conduct an inspection and determined that the frame was not perforated. My concern is that the deterioration will get worse overtime, and due to the low miles the vehicle would be on the road for many years. As a result, a safety failure in the frame would be probable. The dealer said that I could call the Toyota rep. To voice my concerns. He also said that they would inspect the vehicle's frame each time I bring the truck in for service, if I requested it. This type of frame deterioration is not acceptable for only 40, 247 miles. I also keep the truck in a garage. Thank you for your time and attention.
I was under my 2002 Toyota Tundra inspecting the frame. I noticed severe frame rust on parts of the frame and cross member. Not just surface rust severe rust. My concern is that the rust is so severe that it has compromised the integrity of the frame and therefore the safety of the truck. There has been nothing done yet to correct this problem.
Frame rust and rot coming up through the bed of the truck from the frame rails. Also rust and rot on majority of undercarriage including spare tire area and suspension members.
Frame rust concern and rear brakes / parking brakes needing to be repaired due to rust... my concern is the ongoing investigation into severe rust problems. I bought the truck used (2 yrs. Old). The truck was not previously undercoated. The truck in service date is Oct 01. I bought it used in 02. I then had it undercoated and have done so every fall since then. My concern is what may be going on underneath the undercoating that I can't see. Also, I had to have the rear brakes tore apart and rebuilt due to rusting components.
-------------------------------------------------------------------------------- I got under my 2002 Toyota Tundra trd SR5 extra cab to assess the rust this past weekend. I was dumbfounded! control arms, front wishbone, suspension brackets, and rear differential look like a shipwreck that's been under the sea for 100 years. The rear differential housing has rusted completely through and is leaking through the side of the housing! the spare tire holder is so rusted the wheel is about to fall off. All shields and safety guards have fallen off or will soon. I bought the truck new in Nov of '01. It now has 84,000 miles. I've had all recommended services performed at the dealer.they never mentioned the rust although they do a "safety inspection" at every service. I've always washed off the salt in the winter. The body panels show no rust at all and the outside of the truck looks like new. I have taken excellent care of this vehicle. I had a Chevy truck kept under the same conditions that after 15 years and 250,000 miles looked nothing like this. I cannot drive this truck in this condition.
Toyota Tundra 2002 - frame rust my 02 Tundra only has 60K miles on it and the rust underneath is causing parts connected to the frame to flake off as well as parts of the frame. The smaller pieces for example the spare tire holder is almost turned to dust. Are you investigating this problem with 2002 model's ? I was told that 2000-1 have been.
Front drivers side sway bar link is corroded through. No accident or injury but only because I knew what was going on after I saw the broken link and drove accordingly. After further investigation we find that the brake calipers are corroded beyond salvage and the frame has heavy rust in a number of areas. It is clear that this truck will be worthless in a few years due to the heavy corrosion and we will all be lucky if someone is not killed due to corrosion damage causing something to fall off and cause a wreck.
The contact owns a 2002 Toyota Tundra. The contact was performing maintenance on the vehicle to replace the shock absorbers when he detected that the main frame exhibited severe rust corrosion. The corrosion progressed over a period of time and resulted in thinning and warping of the frame. The vehicle is in the process of being taken to an authorized dealer for inspection. The manufacturer has been notified. The contact had concerns of the safety risk involved. The failure mileage was 92,000. The current mileage was unavailable.
Report of severe rust to the frame structure of Toyota Tundra pickup. Upon discovery of corrosion owner called Toyota and was advised to take vehicle to dealer for frame inspection. Frame was inspected and one large hole was made by dealer in frame on front drivers side. Upon questioning of dealer owner was told that the hole was minor compared to holes found on other Tundra pickups. Dealer said truck was ok to drive, but upon doing research it seems that truck would not have passed inspection if hole had been visible 1 week before. There is a clear issue with frame construction and upon contacting Toyota after inspection Toyota claims that there is no program to address issue and will not comment on vehicle safety with this intense frame corrosion. At this time there is no document provided by either dealer or Toyota that states in writing that truck is road worthy and safe to drive.
A D V E R T I S E M E N T S
- Holden, MA, USA