This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Durango. The contact stated that there was severe corrosion on the entire under carriage and subframe and struts. The contact received notification of NHTSA Campaign Number: 09V444000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2002 Toyota Tundra. The contact stated that he previously received notification of NHTSA Campaign Number: 09V444000 (Structure). The vehicle was taken to the local dealer and repaired under the recall. Recently, the contact was informed by an independent mechanic that cracks had formed on the rear suspension due to severe corrosion. The contact then took the vehicle to another dealer, Kelly Toyota of Hamburg (1 Industrial Dr, Hamburg, PA 19526), and was informed that the recall was a one-time free repair and the dealer offered no additional assistance. The manufacturer was notified of the failure and informed him that the recall was too old. The vehicle was not repaired. The failure mileage was 81,324.
The contact owns a 2002 Toyota Tundra. Upon inspecting the vehicle, the contact noticed that the rear differential was leaking. The contact also mentioned that the chain that held the spare tire in place fractured from the frame. The vehicle was taken to brown's Toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061 (410) 761-9000) where the contact was informed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
The contact owns a 2002 Toyota Tundra. While the vehicle was parked, the contact noticed that the frame was corroded. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 1811260984. The approximate failure mileage was 106,000.
The contact owns a 2002 Toyota Tundra. While having body work done on the vehicle by an independent mechanic, it was brought to the contact's attention that the rear frame of the vehicle was corroded. The contact stated that the vehicle was previously serviced under NHTSA campaign number: 09V444000 (structure), but the remedy failed to repair the vehicle. The contact stated that the vehicle exhibited signs of corrosion after the recall remedy was applied. The manufacturer was notified of the failure. The approximate failure mileage was 330,000.
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle was taken to an independent mechanic for a state inspection and it was discovered that the frame was severely corroded. The contact mentioned that a notice from the manufacturer was received to repair the corrosion for free. The vehicle was taken to the dealer where it was diagnosed that the rear brake lines and the frame were severely corroded. The contact mentioned that a corrosion protection compound was used by the dealer, but the failure recurred. The VIN was not included in NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The failure mileage was 65,000...updated 02/01/16......updated 04/01/16
I was driving down the street and the spare tire fell off. It actually caused the truck to bounce up slightly. Luckily the tire did not contact any other vehicles. Thing to note: My truck was part of the frame corrosion recall issued by Toyota. At the time, they did not replace the frame but only covered the rust with some coating. That did not stop nor slow the rust. The "band aid" they used was insufficient at solving the problem, it only covered it temporarily.
Last year my spare tire and holding bracket tore loose from the frame and onto the highway. I went to a local garage to find the cause of the problem and was told that the frame is so corroded it is not safe to drive. Latter we learned that there had been two major safety recalls on the 2002 Tundra.many were notified of these recalls and had new frames installed by Toyota at no cost to the owners. We were not notified of these recalls by the dealership where we bought the truck nor by Toyota corporation.in November 2013 we went to shepard Toyota in rockland where we bought the truck and they told us that the recall had expired.I then sent a letter by certified mail to Toyota customer experience center on December 30, 2013. They did not reply. There were 2 major safety recalls on my truck and I was not notified.
I had recall for my Tundra bed and there were going to resolve the rust issue at no charge. I took my truck to bobby rehal Toyota in mechancisburg pa. They broke a part that wasn't part of the recall. They told me and if I wanted my truck back I had to pay for it. I tried to resolve with bobby rehal and Toyota main office and they told me to pay if I wanted my truck and the part they broke was not part of the recall. I explained I didn't need or want this recall but was told it was a no cost recall by letter. I paid it but now I just received another recall for airbag but how can I take my truck to Toyota not knowing the outcome of the recall so I may choose to do nothing because I cannot be sure they won't make me pay again for something I didn't want/need in the first place. Thanks.
No major events but the paint began falling off my 2002 Tundra in 2009. I was just told the top of the gas tank is now rusted out as well. $900 to replace. I have kept this truck up well. Never had a gas tank rust out in any vehicle.
My 2002 Tundra and my sisters 2001 Tundra have been recalled twice for rust issues, the first was for gas tank and straps, the second for frame rust. We brought our trucks to herb chambers in auburn MA. For the second time we were told they were fine. Exception was they wanted me to bring my 2002 back because they were "replacing gas tank straps in all recalls as a precaution." The problem with this is that they told my sister no such thing. Our vehicles are only 8 years old, both gas fill doors rusted shut and we had to break them open to get gas and then replace the locks, my battery housing rusted and I almost lost my battery. Our runners are rusting, the side of my truck is rusting, we both find rust lines on the road or in the garage along the sides of our trucks. A bracket rusted and severed my brake line when I took a turn, my sisters power steering line was severed by a rusted part. Yet our cars are "fine". I was also told that "with the Tacoma's we looked for perforations with a hammer and a pick like tool but with the Tundra we will visually inspect for perforations so you won't have to wait long." My issue is why do I now need gas tank straps? perhaps this will help if any future issues arise. Plain and simply I think that Toyota is not being up front and that is dangerous. Thank you
I have a 2002 Toyota Tundra that is leaking gas. Initially I noticed a fuel smell when I walked by the truck which progressed to seeing fuel on the ground. If I put too much gas in the truck, over 1/2 tank, you can see the fuel leaking through the 4X4 fuel tank protective cover. I had the truck put on a lift and was told that fuel was leaking from the seam of the tank. I recently took my truck to Toyota in response to the recall re:excessive frame rust and my truck passed that inspection. I have less than 51,000 miles on this truck and I am afraid to drive it on the highway. I have lived in MA for 22 years and have never had a fuel tank problem. On 04/06/10 I took my truck to a required yearly inspection. My check engine light was on and the garage told me that my vehicle had failed the emissions test. I have been following other owners reports online and have noticed that more people are reporting leaking fuel tanks. Extensive research indicates that aftermarket gas tanks are not available for this model/year so I must have Toyota either do the work, or minimally, get the part from them. Based on their recent reputation, I am not thrilled about taking my truck back to them. I have 60 days from the failure date to get it repaired and reinspected to avoid losing my registration! I need this truck to be safe for me and all the other drivers that I encounter. Can you please look into this safety concern?
My 2002 Tundra recall on the frame. Passed rear cross member inspection, however the rest of the under body is severally corroded. Dealership is telling me that the truck needs about $4500 to pass inspection? the front end is rusted out. As of now, my truck is still at dealership, waiting for Toyota rep to inspect my Tundra. I feel that im getting the bad end of this recall. I need help.
Yesterday, had $1300 work done on my 2002 Toyota Tundra. Mechanic advised me that my springs need replacement as they are completely rusted. This evening, susan wornick of channel 5 investigative team, did a report on Toyota Tundra rusting out. Specifically springs and frame. Ms. Wornick informed any owners of Tundra (2000-2001 and possibly 2002) to file complaint with NHTSA. Hence this email.
I have a 2002 Toyota Tundra that has been rusting away since the day I bought it new off the lot. It started with the wheels rusting. I brought this up to the dealership many times and they said nothing could be done about it. Next was the tailgate and now the underside of my truck looks like a 20 year old vehicle that was sitting for years. I have heard and read that other Tundra owners are having the same problem and I agree that Toyota needs to do something about this. Toyota's are not cheap, I bought this vehicle because I thought the quality was suppose to be excellent. I also have a claim in with Toyota.
3 interior door handles broke off completely starting in 2004 front passenger door, then in 2005 right rear passenger, 2006 the driver handle broke. Toyota did not want to repair said it was not a manufactures defect. Everything is plastic and cheaply made, I had to pay for repair, feared that in an event of an accident I would be be able to exit my vehicle unless I rolled window down and opened door from outside handle.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA