CarComplaints.com Notes: You're going to burn through a lot of dinosaurs while chugging around town, and any rear passengers you may have to carry are going to feel real cramped, but at the end of the day this is a solid truck.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
85,496 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have excessive rust on my frame. I has holes in frame and almost rusted in two. Toyota will not do anything about issue. Not sure what to do about it. The truck runs great and the body is in great shape. Frame is in bad condition.
Bought my truck last year off a Toyota dealership they said they did a safty inspection on the truck, I was recently just told I should have my frame checked, so I did, and the frame did not pass but do to the previous owner forgot to get the frame under coated it voided out getting a new frame, so I went back to the dealership that I bought the truck at and ask them why they sold me a truck that has a bad frame but told me that it passed their safty inspection, there answer was sometime those things happens and there's nothing they can do. So my issue here is I owe over $100 on a truck that I was told is it's not safe to drive, but nobody want to fix someone screw up. I'm wondering if there any leagal actions I should consider or if somebody can help me resolve this issue. The dealerships name that I bought the truck from is, summit Toyota of akron, Ohio. Thank you for listening. Mr. Summers
My frame has rusted to the point it broke, I believe it falls under the 1st generation frame as the 2003 models.I went for an inspection and it failed due to frame
Rear strap supporting the gas tank corroded on one side and bent due to the weight of the tank. This resulted in the strap rubbing against the universal joint of the drive train and making a clicking sound while in motion.
I purchased my 2004 Tundra from a Subaru dealer last summer and did not realize it was included in the many trucks which had premature frame rust. Toyota admitted it was an issue and stated that the previous owner had undercoating put on the truck paid for by Toyota, however, clearly this was ineffective and a temporary band-aid for inferior metal. Toyota stated that they would not do anything to correct this problem, and as a college student, I need access to a safe vehicle. I am afraid to drive this truck as if it is struck by another vehicle, I do not believe it would withstand the impact due to severe frame deterioration. I understand the truck is from 2004, however, the rust on this frame is beyond a normal rate. Meanwhile, I am out $16,000 and the rust has overtaken the truck greatly within the past year. Toyota still refuses to help despite my gas tank needing to be replaced and my pictures of all of the deterioration. Despite doing my research and seeing how well-maintained this truck was, the frame itself has rusted beyond recognition and yet, the other parts remain relatively intact. This vehicle is otherwise in extraordinarily good shape and is and was well-maintained. It only had 58,000 miles on it when purchased and still has less than 80,000 miles.
Rear cross member that trailer hitch hooks to has a hole that I pushed thru with my finger while showing a neighbor a 3 in, crack in the cross member on the drivers side, and other metal flaking on front of frame. Toyota treated frame Dec. Of 2014. Cross member was not treated.Toyota Corp. Or the dealer did not tell me it was unsafe to hook a boat or trailer to the hitch. Toyota said they would not do anything to repair the frame per my VIN number.
Shift controller assembly bracket (Toyota P/N 33501-0C011) has a design defect in that the part is cast without threaded bolt holes, relying on the installation of the screws to cut threads, by the act of installing the part at the factory, the radial outward force that the screw exerts creates a circumferential tensile stress around the hole, and microfractures in the cast aluminum. Over time, the microfractures cause failure of the part. When the part has finally broken, unknown to the owner, the vehicle may not fully engage into the park gear, such that the parking pawl does not engage, resulting in the vehicle potentially rolling which can cause property damage, injury, or death. My vehicle was parked, and began to roll as I was exiting the vehicle, and nearly pinned me under the vehicle. I barely escaped serious injury. I have since discovered Toyota has developed a revised part (P/N 33501-0C012) apparently to address this dangerous design defect. Since owners do not see the part to know its broken (its concealed in the steering column), they will be completely unaware of the danger. Toyota should initiate a volutary recall or tsb to inspect the part, and replace it with the newer part if broken or showing evidence of fracture.
My Tundra was under the frame rust recall in 2014. Toyota's claim was that the salt from the roads caused the severe corrosion. As we all know this was actually from the use of sub standard steel in the manufacturing process. My frame was actually de laminating, not just simple surface rust. When I had taken it in for inspection all that was done was wire brush the frame and spray with an undercoating. Now just a little under three years later the coating is peeling of along with more layers of metal. Most of the people I know with Tacoma and Tundra had their frames replaced when theirs were taken in. So now I have a truck that is no better than it was before. Also most of the chassis components are rusting out prematurely as well. My spare tire winch mechanism (carrier) bracket was about to rust through, luckily I caught this before I possibly could have dropped my spare when traveling on the interstate. I would appreciate someone from nhtsb taking a look at my vehicle to see the extent of what I am talking about. My vehicle only has 67,000 miles on it. I did contact Toyota service about this, but their answer was you have what you have and they will not do anything further. I'm sure I'm not the only one in this situation. My frame should have been replaced. Thanks
Car a rusty mess. Parts falling off. Toyota said too bad, we are not replacing frames anymore. Won't pass inspection next time. Less than 35,000 miles on car.
I just got off the phone with a case manager name marquita from Toyota. I had called three days earlier and was told a case manager would call. I received no phone call, and had to call them myself. My Tundra is one of the vehicles affected by the lack frame protection resulting in a severely rusty frame. I had the frame inspected by a local Toyota dealer and was told that the undercoating that was meant to solve the problem was poorly applied. Huge chunks are my frame are falling off and the frame is exposed causing it to continue to rust. The master technician brought me back to show how the frame was not originally prepped and the undercoating was thinly applied. So back to the conversation with the case manager. Marquita proceeded to tell me the undercoating was a one time remedy to the frame rust problem. Whether or not the undercoating was done well or not, Toyota is not willing to rectify a poorly done "solution". the same rusty frame is under all the slime they applied and now it is going to continue to get worse. This is a known issue, and I believe Toyota sued the manufacturer of the frames. And me and the other owners are left to rust.
The contact owns a 2004 Toyota Tundra. The contact stated that the vehicle was taken to an independent mechanic for scheduled maintenance. The vehicle could not be repaired because the frame was severely rusted. The contact stated that the vehicle was evaluated by the dealer two and a half years ago where it was diagnosed that the frame was fine. The vehicle was diagnosed a second time and the dealer determined that it was not severe enough for the frame to be replaced. The manufacturer was notified of the failure. The contact was advised by the manufacturer that the recall had expired. The vehicle was not repaired. The approximate failure mileage was 135,000.
In febraury 2014 I received a recall for the frame rusting on my truck, I brought the truck to Toyota of keene for inspection and they undercoated the frame. They did a lousy job of undercoating and I complained to Toyota, because they did what they were instructed to do they would not review or reinspect the vehicle. My Tundra had 58,970 miles on it when it was undercoated for the rust issue, it now has 66,406 miles on it. The whole frame is rusted, so bad when I drove down my driveway big patches of rust fell off of it. Open the hood and you see nothing but rust. I do not feel like this vehicle is safe for the road but because of my health situation I cannot afford to get a new vehicle. All I want is the vehicle to be repaired the way it should have been in the beginning. The spare tire holder has rusted to the point of loss of the use, carrying the spare tire in the bed on the back of the truck, the gas tank door rusted right off so I had to get a new door, I just need someone to help resolve this unfortunate rust bucket of a situation.
Front suspension stabilizer bar rusted off of frame, resulting in large, structurally compromising hole in the welding location on the frame. When turning into my driveway I heard the stabilizer bar detach from the frame. The driveway is modestly sloped which caused my left wheel suspension to flex as it would in any ordinary driving conditions. Upon inspection of the frame, I noticed that the detachment resulted in a small hole. Upon cleaning up the effected area, however, I noticed a massive hole in the frame. Little did I realize that I had been driving on a completely unsafe vehicle this whole time. Toyota has a recall in place for these exact same components for 2000 -2003 Toyota Tundra. Why isn't there a recall in place for these? they are the same parts. The first two photos are before wire brushing the area. The last two are from after brushing them.
The contact owns a 2004 Toyota Tundra. The contact stated that there was an abnormal noise coming from the vehicle. It was taken to a dealer for a front end alignment and the mechanic indicated that the sway bar fractured from the frame. In addition, the mechanic stated that there was extensive rust on the sway bar and frame. The dealer indicated that the sway bar and the frame needed to be replaced. The manufacturer was notified of the failure and indicated that there was no recall to address the repair. The failure mileage was not available.
A D V E R T I S E M E N T S
- Hazletownship, PA, USA