I have severe frame rot, holes forming in the frame!

- Rochester, NH, USA

The frame on my newly purchased 2004 Toyota Tundra is rotted through. The consumer protections Toyota claims to have taken to correct this, in this instance, the application of water seal to the frame in 2014 has trapped moisture and caused extensive corrosion rendering the vehicle unsafe. I have visited multiple Toyota locations received the same message. Toyota claims no responsibility for this course of events leaving consumers in my position with no recourse and with an unsafe vehicle we cannot use and in my case have spent almost eleven thousand dollars on. Where is the responsibility to consumer safety?

- Limerick , ME, USA

My Tundra has a rotting frame due to rust corrosion. It was sprayed in 2014 but has since rusted to the point where it's safety is questionable. Frame needs to be replaced by Toyota.

- New Carlisle, OH, USA

TOYOTA TUNDRA 2004first. I'M the 2nd owner of this truck and my deceased father was the This truck has been treated like a baby, garage kept, never late on oil changes etc. Everything is in superior condition except for the frame is now completely rusted out. The rusted rear frame has affected the rear brake lines and the proportioning valve along with the passenger side ball joint and cv axle were damaged. Tie rods and sway bar stabilizers were all worn and broken as well. After my father died of cancer there was a crc campaign for undercoat spray which my mom supposedly had it done April 2014. That did nothing besides cover up the existing rust and increase the break down of the frame. It felt like my breaks were going out so took it to the closest mechanic for him say not only the brakes but my frame is completely rotten and rusted out.. he also stated he saw no signs of it being sprayed and Voss toyota in beavercreek ohio wasn't able to provide verification that it was indeed done because there records are gone after 4 years. It was noted it was done but who knows.

- Dayton, OH, USA

Frame Rust issue. I was told by a toyota dealer that a recall was issued for frame rust(safety issue) was issued back in 2015. This was the first time i ever heard of the recall. IN past years--shown by my actions--when i received a recall letter in mail---i set up a appointment and got it done. I have been told my truck is unsafe to drive. My vehicle has been inspected by 2 different dealers. Toyota representive told me they would contact me--and that has not happened.

- Peoria, IL, USA

I had the dealer take my truck in for the frame recall. I asked for them to replace the frame because I was not comfortable with how they were handling it. Per the service record they filled in perforations and -€œundercoated. I did not believe that filling in existing perforations was the safest way to handle this. After brining the truck to a shop to check the steering we were told that they wouldn-€™t even put it up on a lift. The steering issue was that the rack and pinion steering was literally falling out due to the rusted frame. We drove this vehicle home and parked it. About a week later the spare tire fell out right onto our driveway. Needless to say, I am certain there are many more Toyota trucks out there ready to fall apart on the road. We contacted Toyota corporate several times to try to rectify this mishandling of our recall. We called and sent certified letters. We asked to share the cost of a new frame and they said no. We then had the truck towed to a shop who could do the work. They ordered a frame from Toyota only to be contacted 2 months later saying that the frame was discontinued and they wouldn-€™t be sending it after all (we were willing to pay fir the frame and install because we had a useless and UNSAFE vehicle. We finally found a shop over an hour away who could rebuild/fabricate the frame and replace the fallen out steering etc. we had that truck towed about 60 miles away to have this work completed. This mishandling of the recall by Toyota and their lack of customer care cost me a whopping $17,000! Again, unsafe Tundras out there for sure. Please advise-€¦this is the 2nd time I-€™ve filled out this form and never heard anything. Thank you in advance. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fairfield , CT, USA

2005 Tundra. Holes in frame, and mounting points breaking off. 100% unsafe. No help from the manufacturer. I was changing the oil when I noticed frame rot. Further investigation revealed significant frame failure at not less than three areas. The vehicle cannot be driven safely.

- Hampton, NJ, USA

Frame was rustproofing back in 2014 after 10 years of Vermont winters. Guest what that did not work. Now I have holes in the frame. Total loss of truck with 49000 miles.

- Williston, VT, USA

My vehicle frame has totally rotted out by rust.

- Chesapeake, VA, USA

The frame of the vehicle is severely rusted with large holes present. This vehicle is unsafe to drive as it puts myself and others in grave danger. Toyota has to fix this problem or deaths are a potential.

- River Falls, WI, USA

Truck was purchased brand new. It was brought to dealer for recall and they did not resolve the issue. Now recall is expired and vehicle is dangerous to drive and frame is rusted and there are holes. Almost had an accident when I turned and went down a hill and the brakes did not hold. Other incidents have occurred over the years.

- Hamden, CT, USA

Was assigned a tracking number 11291844 from you''re office and still looking for a status report.

- Merrimack, NH, USA

I went in to Toyota garage to have my frame checked, and at one time the lift I received a letter in regards to this. The truck, it went up on the lift they verified it was bad and then told me it has expired and I still have an air bag relacement still open. How can they expire the frame when iwould think this is more dangerous if I got in an accident than a air bag which has never expired.

- Merrimack, NH, USA

Frame rust rot

- White Plains, NY, USA

I had recently purchased a 2004 Tundra with knowing about the recall for frame rust. I believed Toyota had completed the recall and fixed the problem. Not long after owning the vehicle, I noticed a spot of rust bubbling through the anti corrosion coating. After further inspection, the frame is completely corroded through and cracked. This vehicle was meant to use for travel with my family in it and now it's not safe to drive at all.

- Bloomsburg, PA, USA

Rusted frame. Vehicle was recalled for this and was taken to a Toyota dealer to have the frame sprayed as they recommended. Frame is rusted through.

- Jonesville, VA, USA

Extreme rust damage to the frame. Toyota will not discuss the concern, and I am growing concerned about the safety of the vehicle and risk to me and my passengers. Everything else on the vehicle operates a expected for a 15 year old vehicle. I want to keep this truck and work with Toyota to replace the defective frame, but I would also consider a replacement vehicle with fair value trade in. However, Toyota will not entertain a conversation regarding my concerns. I received a call today from the local dealership saying that the rear of the frame cracked as they lifted it for service. I have complained about this to Toyota since approximately 2012.

- Newton, NJ, USA

Rust holes in frame 4 years after Toyota dealership inspected and applied crc under body coating that was suppose to slow down the rusting but I believe made it worse. Contacted Toyota Corp and dealership, neither will do anything.

- Minonk, IL, USA

2004 Tundra frame rusted and will not pass inspection. Inspector noted rust holes larger than a quarter.

- Centreville, VA, USA

04 Tundra failed inspection due to excessive frame rust with holes. Toyota did a "limited service campaign" for which I never received a notice. I did receive the takata airbag recall notice. Called Toyota. They said they are not responsible for what happens with the mail. Nothing they can do for me. Vehicle is in great shape other than the rusted frame.

- Centreville, VA, USA