This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been trying to get my airbag changed from recall. Toyota will not do the repair. They refuse to pick up my truck. My Reference number at Toyota is 220901001583. This is the number Toyota corp. gave to me. Twice corp. set up the repair both times dealers refused to come get it. Now corp. says I have to bring it in to get the repair. For two years they have been sending me recall notices saying they will come and get the vehicle. now they refuse to do that. I will not take it to Toyota. they have wasted enough of my time already. Thanks Russ
NOT LONG AFTER THE LAST TAKATA RECALL, NHTSA CAMPAIGN ID: 15V286000, THE PASSENGER SIDE AIRBAG COVER BECAME STICKY AND DISCOLORED - MY LOCAL TOYOTA DEALER WHO PERFORMED THE RECALL AND THE TOYOTA CORPORATION SAID IT IS NOT A TOYOTA ISSUE. AN INTERNET SEARCH REVEALS OWNERS OF A VARIETY OF AUTO MANUFACTURERS HAVE THE SAME COMPLAINT. IT IS MY UNDERSTANDING THAT ANY DEFECTS RELATED TO AIRBAG COMPONENTS COULD POSE A POTENTIAL SAFETY HAZARD. PLEASE ADVISE IF THIS CONSTITUTES A " SAFETY PROBLEM " AND ANY KNOWN REMEDY. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Takata Recall. The contact owned a 2006 Toyota Tundra. The contact stated while driving 55 mph, the front driver and passenger-side air bags deployed independently, causing the contact to crash into a power pole. The contact stated no warning light was illuminated. The contact sustained a back injury and sought medical attention after the incident. The police did show up but the contact was not aware if they filed a police report. The vehicle was not drivable. The insurance deemed the vehicle a total loss. The vehicle was towed to a collision center. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The VIN was associated with NHTSA Campaign Numbers: 15V286000 (Air bags) and 16V065000 (Air bags). The failure mileage was unknown.
The contact owns a 2006 Toyota Tundra. The contact stated while driving approximately 70 mph, the contact lost control of the vehicle which resulted in the vehicle flipping 3 times and none of the airbags deployed. The contact sustained a bruised lung, bruised arms, and bruised ribs, and sought medical treatment. The contact does not know if a police report was taken. The vehicle was towed to a tow yard then was towed again to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000. Consumer stated the airbag/s failed to deploy.
Jan. 2, 2021 dealer (advantage Toyota of valley stream) refused to complete NHTSA recall no. 19V-741. Dealer stated that they do not do recall service on weekends. Toyota corporate's recall letter states that a loaner vehicle would be provided. Advantage Toyota states that they do not have loaner vehicles, regardless of what day or time I would be willing to schedule the service appointment. Dealer did not offer any alternative transportation options (ride home, paid taxi, etc.) contacted corporate, advised that the dealers are privately owned and Toyota Inc is neither affiliated nor liable for dealership actions. Toyota recommended that I pay out of pocket for the expenses for a rental car and request reimbursement at a later date. I thought it would be of interest to the NHTSA this example of Toyota's lack of interest to remedy a mandated safety recall. Toyota sends multiple letters indicated a serious safety issue with a vehicle they manufactured. Then, dealerships make it difficult (if not impossible) to have the recall service completed. Toyota then excuses itself from liability by stating dealerships are privately owned. Convenient. Feel free to contact me should you have any additional questions pertaining to this matter.
- Atlantic Beach, NY, USA
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The contact owned a 2006 Toyota Tundra. The contact stated that her husband ran a stop sign and another vehicle crashed into his vehicle from the front right side fender and the vehicle overturned, knocking him out. The air bags did not deploy. A police report was filed. The contact stated that her husband sustained fractures on C2 vertebrae, sternal, lower lumber area, thoracic vertebrae. And was taken to the emergency room. The contact stated that about three years ago, the vehicle was taken to the danville Toyota dealer, located at: 125 piedmont pl, danville, va 24541, where an unknown air bag was repaired. The contact recently received a notification of NHTSA campaign number: 19V741000 (air bags). The vehicle was not taken to a dealer. The vehicle was destroyed. The contact mentioned that she emailed a letter to the manufacturer of the accident and was make aware of the failure. The failure mileage was approximately 170,000. The VIN was not available.
Takata recall. The contact owns a 2006 Toyota Tundra. The contact received NHTSA campaign number: 19V741000 (air bags) and inquired of manufacturer and dealer resposnibility in regards to the recall remedy. The contact stated that the vehicle was previously repaired under an unknown air bag recall at an unknown dealer however, he was not satisfied with the repairs as the dealer left adhesive glue visible on the dashboard and paneling that was removed to replace the passenger side air bag. The contact spoke to a supervisor at Toyota customer experience whom informed him to take the vehcile to another Toyota dealer for the current recall remedy however it was not guaranteed that Toyota would be financially responsible to replace the dashboard as it was not a part of the recall. The failure mileage was 18,000.
I brought my truck to miller Toyota dealer at 1331 N. euclid St, anaheim, ca 92801 on Nov-26, 2019. And they stated that part was not available, and they would contact me when they have the part, would take couple days. Since, I several times, texted, emails and left voice mails for when they have part, but I have not heard back from them since.
Takata recall while truck was at dealership having an electrical problem troubleshot was informed by dealership about air bag recall and that recall would be done at same time. Passenger air was replaced at this time. After truck sat a dealership for extended period eventually got truck back. Everything appeared normal. After several months to a year started noticing an odd appearance on the passenger air bag cover. This area began having a sticky feeling to it. Placed a paper napkin on the air bag cover and had part of the napkin stick to the cover. During one of the recent heat spells with the interior of the truck reaching a high temperature discovered that the air bag cover has been spray painted to match interior color of truck. This makes that area of the dash look disgusting plus you can no longer lay an object there without it getting stuck to the dash. Am able to push paint and see that original color of air bag cover is black.
2006 Toyota Tundra. Consumer writes in regards to airbag safety recall. The consumer stated that the drive to the dealership was too far to travel. The consumer requested to have the parts sent to another location.
The contact owned a 2006 Toyota Tundra. While driving 25 mph in inclement weather, the contact lost control of the vehicle and crashed into a guardrail. The contact stated that the driver's frontal air bag failed to deploy. The contact sustained two fractured toes, bruising to the stomach, and a sore neck that required medical attention. A police report was filed. The vehicle was destroyed and towed to an independent mechanic. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 200,000. The VIN was not available.
The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 16V065000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of rockhill in rockhill, North Carolina stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I have been notified multiple times by physical usps mailer that my car needs to have the inflator replaced for the air bags. I followed the process 3 different times at which point I would be put in contact with folsom lake Toyota via telephone. Every time they stated that the part needed to be ordered so they would call me back on my cellphone to schedule the install when the part arrived. Years have gone by and they still never call me back, and claim the part needs to be ordered every time I do talk to someone.
"takata inflator recall" Toyota dealers have not replaced the recalled inflators on my vehicle. This puts us in danger of aforementioned air bag inflator, causing a dangerous injury. We need assistance.
The truck was involved in a roll over and complete loss of the truck. At the time of the accident, which was a major accident the air bags did not deploy.
I received a recall on my trucks airbag control module took my truck to dealer they said they would order the part and call me to make an appointment for installation I went back three times to dealer with no success also the recall they made on my truck last year the frame rusting out did not last every thing they did fell off the frame of my truck is this truck safe to drive
4/12/17 I called to schedule replacement of my recalled air bag VIN:6S457928 Toyota Tundra 2006 mgr. Nancy (Toyota dealership South blvd. Charlotte) refused to schedule appointment with out me providing my phone number. She would even let me talk to her mgr. Tod grub or leave message for him. She was plain rude so I asked her to give me something in writing "refusal to replace air bag due to customer unwillingness to release phone number" she refused that too. I tried to educate mgr nancy that all you need and all you can get in this situation is my title and my id. I hope that you see and address the room for improvement and risk they keep us in.
A D V E R T I S E M E N T S
- Sheridan, CA, USA