This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Toyota Venza 2011 has problems when the temperature inside the car is at high. The ABS light turn on making it hard to steer. The traction lost control light also turns on. A red steering wheel light turns on. Once all these lights are on, then the ac does not work and the heat doesn't work either. In the winter when the temperature is at high, the same problem occurs. In the summer the same problem occurs only the sun heats up the car causing the same warning light come on and then I can't get any air conditioning again. I've had this problem for many years. Went to the Toyota dealership to try to fix it but they haven't fixed anything. They just charged up to $700 and they haven't fixed anything. They did a computer resets and computer diagnostics. The Toyota dealerships have tried to fix it but none of them are able to find out what the problem is. Also, when the ac is on during the heat up the engine fans that cool off the engine stop working. Our cars engine stopped all of the sudden really recently when it was really hot. From an auction.
While I was trying to turn into the driveway of a relative apartment, the steering wheel got really tight and eventually locked up giving very little to no time to pull over for safety. The engine then shuts down. I cannot imagine how dangerous it would have been if this had happened while driving 65mph plus on a freeway. I've had the steering wheel locked up on me before while the car was parked and engine off, and I was able to get it unlocked by moving the steering wheel back and forth. However, this was the first time and a scary one where the steering locked up while the vehicle was still moving. I was lucky we were at a residential area when this happened. If this had happened on a freeway where other cars are zooming by, how dangerous is it to have a vehicle to all of a sudden locks itself up and shuts down giving practically no time to pull over? I should mention though that the battery light did just come on about two and half to three hours before the incident happen. Even so, I don't think it's normal or safe for such a short warning period.
On Friday, April 17, 2015, a clear, sun shiny day, I experienced a sudden, violent deceleration with loud noises while driving at about 40 mph on smooth pavement about three miles from my home. The slip indicator icon light was flashing on my dashboard indicating the vsc/trac had been engaged, cutting down the throttle and engaging the ABS, intermittently, as I limped home. On Monday, April 21, 2015, I had the car towed to Toyota of northwest Arkansas. The diagnosis was open circuit failure of the stop lamp switch. I find this disconcerting as the switch was replaced under recall three years ago. This incident was far more than just a nuisance and an inconvenience. This was a safety issue! if the failure had occurred at 70mph on an interstate, I might not be alive to talk about it. I contacted the Toyota customer experience center at (800)331-4331 [incident 150507-000193] to see if the switch design had been improved or a programming change had been made to change the failure mode, but got no indication anything had been changed. I was told that my case had been filed at their national headquarters under file #1505080785. Apparently my problem was not an isolated incident, because when I expressed surprise that a stop lamp switch failure could be so catastrophic, the service writer at Toyota of northwest Arkansas said that this happens often, that "this was not our first rodeo". I believe Toyota needs to make some changes to avoid people being injured by stop lamp switch failures on the Toyota Venza.
A D V E R T I S E M E N T S
- Monument, CO, USA