Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
34,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Beetle seat belts / air bags problems

seat belts / air bags problem

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2002 Volkswagen Beetle Owner Comments

problem #4

Feb 022009


  • 65,000 miles


Air bag default, light indicator on shows that there is an air bag malfunction in the passenger side air bag. VW dealership suggested replacement of the air bag for $800. Car is only 6 years old, 65,000km, no accidents. This should be included under warranty.

- Windsor, 00, USA

problem #3

Dec 112008


  • 73,500 miles
My wife was involved in an accident in our 2002 VW new Beetle. She was hit in the driver's door. Her head was thrown against the driver's window and her hip was hurt from the door intruding into the cabin. Her neck was hurt also. She was transported to va beach gen. Hospital and given X-rays, a ct scan and a physical exam. Her Transport was via ambulance and she was extricated through the passenger door on a backboard with a neck brace. We believe her injuries are at least in part due to her side airbag not deploying. We have contacted VW of America and provided them information and photos of the automobile. VW has informed us that VW's stand is that it accepts no responsibility because the damage did not fall within their specs per the diagram in the owners manual. Our position is it absolutely does fall within their guidelines as witnessed by the photos. We also offered them a 30 day period that the insurance company would hold the vehicle for inspection and they said they were not interested in examining the car and as far as VW America was concerned the matter was closed. We believe VW should be help liable for my wife's medical bills at a minimum and that they should inspect the vehicle for defects in the airbag system. The automobile was a total loss and will not be repaired.

- Virginia Beach, VA, USA

problem #2

May 072002

(reported on)


  • miles
Passenger's side airbag deployed without hitting anything, causing consumer to hit another vehicle. Driver's side airbag did mnot deploy after hitting vehicle. Please add VIN.

- Berger, MO, USA

problem #1

Mar 262002

(reported on)


  • miles
Was driving 10 mph when another vehicle ran red light, the other vehicle hit the consumers vehicle on the drivers side, the drivers side air bag did not deploy resulting in inkury to the driver. Nlm

- Orlando, FL, USA

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