Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
22,284 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2003 Volkswagen Beetle electrical problems

electrical problem

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2003 Volkswagen Beetle Owner Comments

problem #1

Oct 212005

(reported on)

Beetle 2D

  • 22,284 miles

A D V E R T I S E M E N T S

Like many others we had had high hopes and dreams for our New 2003 Beetle, we though wrong. Like many others I am finding more and more complaints about these vehicles and this car just follows the trend. AS for the Classic Volkswagen Dealership, they have blessed us with �One of the Worst� Customer service experience that we have ever encountered from a car dealership. The vehicle is now sitting at the dealership awaiting a new wiring harnesses for the turn signals and headlights (since the �patch� work electrical jobs did not correct the problem the first 3 times). We are very calm and understanding people and gone in every time with a semi-positive attitude and asked them to just fix the problem. After biting my lip the 4th time I went to the service manager (Pierre Andre) and explained the issue to him. Pierre�s immediate reaction was to �PAWN� the issue to a service adviser (Brian Alexander who gives excellent presentations on partially burned out bulbs). After becoming a �thorn� to Pierre he made an un-grateful attempt to diagnose the problems with the car, I had to �FORCE� him to take accountability for the issue. To keep a long story short I have heard every excuse from this deal ship including but not limited to: partially burned out bulbs, corroded sockets, loose wiring harnesses, defective wiring harnesses, sun damage, user damage, road damage. We also made several attempts to contact the dealership head manager/president Ken Emerson who �never� attempted to contact us by any means. In several attempts to escalate the issue to a higher authority I was given the VW corporate 1-800-BLOWOFF number, which provided us several useless options. At this point we are biting the bullet and planning an attempt of the Florida Lemon Law; if we do not succeed we will sell it to some person who wants a project vehicle. I will post this experience on all consumer evaluation sites for all to see so they do not make the same mistake we did. VW�s are terrible vehicles and are backed by terrible warranties and customers service. My advice to all is to stay away from Classic Volkswagen and do yourself a favor and buy a Toyota � I promise it is a decision you won�t regret.

- , Orlando, FL, USA

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