Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,720 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Beetle windows / windshield problems

windows / windshield problem

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2004 Volkswagen Beetle Owner Comments

problem #19

Sep 292012


  • miles


The back windshield has popped away from the convertible top.

- Richmond, VA, USA

problem #18

Aug 232011


  • 102,000 miles
This is for a convertible Beetle: The rear window rolled down while opening the top, made a grinding sound, and now will not go up either with the convertible top close button, nor with the individual window button - the window motor works, but the regulator mechanism makes a grinding sound and the window stays in open position (on-line entry system won't accept correct phone # so I list it here: Correct daytime phone is [xxx]). information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Battle Lake , MN, USA

problem #17

May 232011


  • 80,000 miles
Window regulator failed. This is the 3rd of 4 window regulators to fail. Rear passenger window failed to ascend leaving cabin open to weather. Potential for accident increased as driver was forced to divide attention between failed window and driving tasks at near highway speeds.

- New Bern, NC, USA

problem #16

Sep 012010


  • 15,500 miles


Right rear passenger window made a grinding noise and window became inoperable. VW acknowledges that this is a known problem, but not a recall. Repair is $1200 for one window regulator.

- Commerce Township, MI, USA

problem #15

Nov 062010

Beetle 4-cyl

  • 60,000 miles
Well it has been nothing but trouble. First thing, the transmission went bad and then right after that there was no brake lights. The top will not come down by it self. The dash lights come on ( air bag, brakes, check engine, emissions). Sounds like there are holes in the muffler. Last but not least the right rear window fell down and they won't 800 to fix, there are several complaints about this and nothing is being done.

- Plainfield, IN, USA

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problem #14

Oct 022010

Beetle 4-cyl

  • 48,435 miles
Driver side window failed in the down position on my 2004 new Beetle convertible. The regulator has failed on many new Beetles. The window regulator has been covered for 2003 - 2005 new Beetle sedans but not convertibles. I want to document that the problem exists on the convertibles as well.

- Destin, FL, USA

problem #13

Jul 102010


  • 60,000 miles


The contact owns 2004 Volkswagen Beetle. The contact stated that the rear window regulator was broken on the rear windows twice. The contact originally had to replace the parts in July of 2010. The dealer did not give a reason for the failure. The contact stated that this was a defect. The failure mileage was 60000 and the current mileage was 65000.

- State College, PA, USA

problem #12

Jul 152010


  • 49,000 miles
Power window regulators fail on 2004 VW Beetle conertible rear windows. I have replaced 2 of tm so far in 50,000 miles. The first one was $375 for the parts only and now they have decided to increase that price to $672! it is absolutely ridiculous that they charge that much for a faulty part and the new ones are no better. If I pay the dealership to install it, it is at least $1,200. Something needs to be done!

- Acworth, GA, USA

problem #11

Apr 102010


  • 40,000 miles
Rear windows regulators are out of order. It seems to happen quite often on these cars.

- Noumea, 00, USA

problem #10

Apr 122010


  • 63,000 miles
About 6 months ago my driver side window front window shattered as I was driving in my 2004 VW Beetle convertible. Luckily I only received a few small puncture wounds from the glass falling on me. A few weeks ago my rear window quit working. Then a couple of days ago my passenger side front window shattered. My car was just sitting in the parking lot with no other cars around. When are they going to recall these windows" I feel very lucky that there was no one in the car when the window shattered the second time, but really? how common is it for a car to have 2 windows shatter and another broken regulator in 6 months" this is obviously a problem VW needs to address.

- Madison, GA, USA

problem #9

Nov 162009


  • 35,000 miles


The rear windows on my VW convertible keep breaking and the dealer wants to charge me $600 for the part that includes the motor and will not sell the regulator separately for $70. This will be the second one broken in less than 1 year.

- Vero Beach, FL, USA

problem #8

Oct 302009


  • 39,000 miles
Left rear window is stuck in down position. The component part is unavailable in the United States and has to be ordered from the factory in Mexico. It will take 2-3 weeks for it to arrive. Cost of repair is $800 for one side. Complaints to manufacturer who will not stand behind their product as there are no recalls filed even though this is an on-going problem with many of their vehicles. Additionally, the vehicle is a convertible. The hydraulic top has malfunctioned since the date it was purchased. It finally snapped off portions of the hydraulic mechanisms and portions of the interior flaps which are now all over the back seat. The top had to be manually raised and secured and does not function at all. Although they repaired it previously, manufacturer will not repair because vehicle is no longer under warranty. Driver's seat spring poked through the upholstery a month after purchase. Additionally, there is a terrible blind spot while backing out. The rag top completely blocks vision on the right rear. I have complained numerous times to the manufacturer who offers nothing. I believe the entire vehicle should be recalled. I feel ripped off by the manufacturer.

- San Diego, CA, USA

problem #7

May 102009


  • 45,000 miles
Passenger front window does not retract when closing the door. It stays up and gets caught on the top.

- Austin, TX, USA

problem #6

Sep 162009


  • 66,750 miles
Rear passenger side window will no longer come up. The regulator is broken and needs to be replaced.

- Austin, TX, USA

problem #5

Jan 202009


  • 39,000 miles
2004 VW new Beetle convertible. Vehicle has 39,000 miles and is recently out of warranty. Dealer service told me me that driver's side front window regulator is bad and needs to be replaced. Given the number of complaints entered regarding these window regulators, the manufacturer should replace them free of charge! how does a window regulator fail on a four-year-old car with 39000 miles"!?!?!"

- Parkersburg, WV, USA

problem #4

Aug 272008


  • 35,000 miles
Window regulators are made with cheap plastic clips that break in about 3 to 4 years. Some multiple times once warranty is up, cost consumer many dollars to fix and some don't fix and leave the windows broken.

- Folsom, CA, USA

problem #3

Aug 252008


  • 44,000 miles
The contact owns a 2004 Volkswagen Beetle. The contact stated that the rear window would not roll up. The failure occurred at least twice. The most recent failure occurred on August 26, 2008. During the first failure, someone assisted the contact with rolling up the window. The window was unsuccessfully able to be rolled up and was taken to the dealer for inspection. The contact feels that this is a safety issue because it puts her at risk of being carjacked or stolen. The failure mileage was 44,000.

- Baltimore, MD, USA

problem #2

Sep 012005

Beetle 4-cyl

  • miles
Purchased brand new. Problems I have had with this car: 1. rear power windows have both taken turns falling down into the body. Will not power up. One has been replaced. Dealer now won't fix second one because they 'don't see it as a known problem.' 2. headliner around rear window has come undone. 3. headlights have to be replaced constantly. For example; a light bulb was installed on a Saturday, and had stopped working by the following Wednesday. 4. rubber coating on glove box and on interior doors is peeling off. Dealer would not even condsider fixing or addressing. 5. key assembly for arm console broke almost immediately. It took approximately 8 months, and several reminders, to get dealer to replace. 6. sometimes radio stays on after key has been removed from ignition. 7. air bag light stays on. Won't go off. 8. hand release on front passenger seat often gets 'stuck' and will not work. 9. cup holder has come off track. I only drive this car to-and-from work. No kids/passengers ride in it. It has not had any owner abuse. I will never buy another Volkswagen product.

- Richmond, TX, USA

problem #1

Feb 012004

Beetle 4-cyl

  • Automatic transmission
  • 9,000 miles
When opening and closing the door window catches on the convertible top. As a result, driver has to close the door three to six times before it is completely closed. This problem caused wear to the soft top. The armrest would not secure and the window would intermittently roll down by itself.

- Manchester, NH, USA

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