Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,644 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen CC steering problems

steering problem

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2009 Volkswagen CC Owner Comments

problem #5

Jul 252016


  • miles


Takata recall---received letter stating that the airbag in the steering wheel that may inflate during an accident may throw out sharp, steel pieces of metal when it inflates. Said it was dangerous to drive. No accident has happened as your letter advised that it is too dangerous to drive it in this condition. This is costing me a lot of money and I want something done immediately!!!!!!!! it has been months since I was notified and this car is very important to our daily lives. No information has come to us regarding this air bag issue. I have thousands of dollars tied up in this car and it has been months since we were notified. I want someone to call me at (503) 655-0956 or mail to 14025 S. conway drive, Oregon city, or 97045.

- Oregon City, OR, USA

problem #4

Sep 072015

CC 6-cyl

  • Automatic transmission
  • 22,100 miles
The contact owns a 2009 Volkswagen Cc. Immediately after refueling and starting the vehicle, the steering wheel began to vibrate violently. In addition, while driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle; however, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle and the power steering warning light illuminated. The vehicle was taken to a dealer who diagnosed the vehicle and stated that the failure corrected itself. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 08V577000 (steering), but the VIN was not included. The failure mileage was 22,100. Updated 11/18/15 updated 1/12/2015 updated 01/28/16.

- Wall Pole, MA, USA

problem #3

Jun 012010


  • 9,000 miles
The contact owns 2009 Volkswagen Cc. The contact stated that the steering wheel would shake when the vehicle was started. The vehicle will beep and the red steering system malfunction indicator light illuminated. When the failure occurred the contact was unable to control the vehicle. The dealer stated that the failure was caused by the steering gear box which was related to NHTSA recall 08V577000, steering:gear box (other than rack and pinion). The dealer stated that the VIN was not included in the recall. The dealer also stated that the vehicle did not display an error code. The failure mileage was 9000. The current mileage was 13000.

- Punta Gorda, FL, USA

problem #2

Feb 182010


  • 5,620 miles
Steering wheel locked one time. Turned off engine and, when restarted car, steering worked fine. Took car to dealership and they replaced the rack and pinion.

- Carlsbad, CA, USA

problem #1

Jan 012009


  • 1,500 miles
The contact owns a 2009 Volkswagen Cc. While driving between 55-70 mph, a delay occurs when the contact turns the steering wheel. The steering does not respond normally and the vehicle would drift while driving forward. He found a recall on the internet, but his vehicle was not included. The contact stated that it was dangerous driving the vehicle due to the steering. The current mileage was 6,090 and failure mileage was 1,500.

- Winston, GA, USA

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