Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen CC brakes problems

brakes problem

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2012 Volkswagen CC Owner Comments

problem #3

Mar 022016

CC

  • 52,000 miles

A D V E R T I S E M E N T S

Wednesday on my home I'm driving going about 35mph gearing down as I am coming up to a tole booth when I notice that brakes literally have shut off. I'm pressing the petal repeatedly as hard and as fast as I can to get them to work but they ended failing and I ran into someone and went through the tole booth and rolled stopped 80 yards after the crash because the brakes still did not work after the crash.with airbag not deploying. It was a very traumatic experience, I no longer feel comfortable in a vehicle I was so happy with moments before this happened.

- Orlando, FL, USA

problem #2

Dec 152015

CC

  • 37,000 miles
I started my car (37000 miles) on a parking lot, and the yellow warning lights for ABS, stability control, power steering, passenger air bag and parking break lighted up at once. Took the car to the mechanic and the diagnostic was the ABS module went bad. I found online that is a very common problem and a service bulletin was issued, but so far no recalls. It's a very expensive problem to repair $2000 to $3000, and I'm really concern that my passenger air bag is not operable.

- Davie, FL, USA

problem #1

Mar 072014

CC 4-cyl

  • 23,500 miles
One month after I purchased my certified, pre-owned VW Cc the brakes failed without warning. They worked one moment and then totally failed without any warning signal of any kind. I managed to avoid the vehicle in front of me which was stopped at a red light, and I was fortunate not to cause an accident as I had to run through the red light. Fortunately there were no accidents, and no injuries. Burlington VW of New Jersey initially indicated they would perform a full diagnostic on the failed part (vacuum pump) and associated equipment to provide me reassurance that there would be no increased potential for the failure to happen again. They also represented they would offer me something to "make the situation right". neither has occurred. The issue has been elevated to the VW CEO whose office has done nothing but to tell me they will not fulfill the dealership's representations. In addition to refusing to look into the problem or providing a written letter offering me an assurance of safety, they will not consider my request for a reverse sale. Instead they wrote me a letter congratulating me on my purchase, and due to the brake failure, they will support their balance of the warranty. Since when do I need a letter from the corporate office indicating they will honor a term of the original sale? one would think that since their own head of mechanics indicated he has not seen this issue before, that corporate would desire to investigate the cause of this very premature problem without my prompting. In fact, they have used the fact that there was not an accident against me, as this would have initiated a different course of action. Since there was no accident, they are not willing to pursue the issue any further. There are so many quality vehicles on the market. I would suggest you choose one other than a VW.

- Hainesport, NJ, USA

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