Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,186 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen CC steering problems

steering problem

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2012 Volkswagen CC Owner Comments

problem #7

Oct 052015


  • 63,000 miles


Car will only start intermittently. Idles before starting sometime on the 3rd try or not at all. Lights flash during idle on dash board

- Cahokia, IL, USA

problem #6

Aug 252015


  • 33,000 miles
The contact owns a 2012 Volkswagen Cc. While in park, the air bag warning light illuminated. In addition, the contact stated that all the controls on the steering wheel failed to function. The vehicle was taken to a dealer who diagnosed that the steering wheel clock spring and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 33,000.

- Winthrop, MA, USA

problem #5

Jun 172015


  • 10,300 miles
Error air bag error was the error that appears on my display when I turn on car. Horn & all buttons on steering wheel stopped working. This is on the VW Cc year is 2012. I am told by service department it is due to a failure of the clockspring hence I must replace the clockspring with control unit and part only is almost 450 dollars, and labor is additional.

- Lafayette, NJ, USA

problem #4

Jun 122015


  • 31,003 miles


Turning the steering wheel at low speed as I was exiting a parking lot and heard a metallic sound and steering got very tight, several warning leds presented on the dash display indicating air bag failures. All features incorporated with the steering wheel were inoperable including the horn. Took vehicle to VW dealer, service tech codes indicated the sccm module/clock spring has failed and needs to be replaced asap at a cost of ~ $ $800

- Lynn, MA, USA

problem #3

Apr 152015


  • 55,000 miles
I have never had any problems. Never in an accident or had anything replaced. All maintenance up to date. Started the car with no issues. Continued to drive going 35mph normal driving conditions and multiple warning lights appeared. ABS. Power steering, emergency brake, and air bag. Took it to closest auto repair to make sure nothing dangerous was about to occur. Quick diagnostic and they said all problems are electrical. Nothing physically wrong with the car and will likely need new sensors and clockspring.

- Bradenton, FL, USA

problem #2

Oct 012014

CC 4-cyl

  • 52,000 miles
Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I.e. horn, radio controls, etc.) stopped working. Took it into the Volkswagen dealership and was informed that it was the "clock spring " in the steering wheel was in need of replacement.

- Ionia, MI, USA

problem #1

Dec 132013

CC 4-cyl

  • 51,000 miles
Steering locked up and was unable to control car while in motion. According to dealership the motor that controls steering locked up. Was not able to turn steering wheel at all while in motion.

- Ladson, SC, USA

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