Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen GTI windows / windshield problems

windows / windshield problem

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2002 Volkswagen GTI Owner Comments

problem #4

Aug 072006

GTI 4-cyl

  • Manual transmission
  • 52,890 miles


Both driver side and passenger side windows (power) "fell" down into the door. Independent service station repaired with a window repair kit.

- New Hope, PA, USA

problem #3

Jan 262003

GTI 4-cyl

  • Automatic transmission
  • 7,500 miles
Window regulator failed. Window was down and when the switch was hit to bring it back up, it remained down and made an awful sound, as if the glass was shredding inside. Window had to be taped up and did not get an appointment to fix it until 2 weeks later

- Highland Park, NJ, USA

problem #2

Sep 132002


  • miles
Parts have been on back order for over a month, this first happened on 8/14/2002 on the right side and them the left side failed on 9/13/2002. Nlm

- Granada Hills, CA, USA

problem #1

Sep 142002


  • miles
We purchased this car 8/17/02. On 8/21/02, while parked in our driveway we attempted to put drivers side front window up at which point window glass fell down into door panel. We had to drive 30 miles to the dealer to have repaired. The repair was not finished until 8/21. We were not told of any possiblily of this happening again nor that there was an ongoing investigation or any additional complaints of this type. Today, 9/14/02, while again parked in our driveway, while putting passenger front window up, the glass fell down into the door panel just as the driver side had less than a month ago. These are power windows. We again drove car to dealer 30 miles away - with a thunderstorm brewing. This was a Saturday and so the service department was not opened. Numerous sales people made comments that they have seen many vehicles coming in with this problem - they showed us a box of broken clips made in usa from cars already repaired and said the VW was going to replace all clips with metal once made by panzer. We were told that in temps above 75 the clips are failing. Why is there no defects investigation. If this dealer has fixed this many clips already. Also, if the dealer knew there was a problem, then why, 3 weeks ago when the first clip failed, would they not have repaired the passenger side while they were fixing the drivers side. Please help. Nlm

- Waynesboro, PA, USA

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