Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I was driving East on interstate 95 when the engine in my car (2007 VW Gti VIN: [xxx]) suddenly lost all power. I was in the third lane driving at approximately 70 mph, turned the air conditioning on and a few seconds later, turned it off. At that instant, the car ceased to accelerate. I put the car in neutral, turned on my hazard lights and managed to safely glide over to the warning lane, just beyond exit 22 or just beyond the off ramp to exit 21. I tried to restart the engine to no avail. This was a highly alarming incident since the car was just over three years old and had only 64000 miles on it and was properly maintained since I purchased it new in 2007. I had similar problems last year but the acceleration of the car would quickly kick back in. This time however, it went completely kaput. I reported the previous incidents to a VW dealer and they had a terrible time ascertaining what the problem was. Ultimately, they determined it was a fuel sensor issue and replaced the fuel sensor. After the April 3rd incident, my car was towed to a VW dealer where it was determined that my timing belt had broken and that as a result, there was damage done to the engine to the tune of approximately 6K. I want to report this since this could easily have occurred in the holland tunnel for example or on a dark one lane road. It was a very scary experience and I feel that the manufacturer should have been able to preempt this from ever happening.

- Jersey City, NJ, USA

I own a 2007 Gti which has what I believe and many other owners, a defective subframe of the vehicle. My incident began summer of 2007 after less than a year of ownership my vehicle started showing symptoms of clunking and snapping sounds coming from the underneath of the car in the front. I went to the dealer several times to repair it and out of all the visits of which I only got 5 receipts and 2 attempts at repairs the problem still continues. It has begun to be harder to replicate in some instances and when I did I finally decided to make a video of the issue. The service dealerships refused to use the tape as proof so I moved onto contacting vwoa of which it did not get me far. I supplied the videos and repair bills and unless I can replicate the sound at the dealer they cant help. So I finally replicated my defect at another VW service center and a service manager who is well aware of the issue, and willing to work with me and vwoa. I contacted vwoa after the visit and have yet to hear a response. What the service manager showed me was pretty much what me and the several people presume is manufactured wrong. The subframe on the vehicle seems defective. It also seems that the subframe puts some emphasis on the steering components on the vehicle which may cause potential problems even hazards if investigated further. As of right even after given repairs, my car is still having problems, snapping sounds during the vehicle turning or clunking sounds under engine loads and transmission loads. No solution has been offered to me by vwoa other than try to replicate the problem which I already have with a very willing person to help but vwoa has yet to contact me back its been over a week. Here is a link that provides many complaints from a car club with this problem (just copy and paste it in your browser) forums.vwvortex.com/zerothread?id=2721992&page=1 as you can see this has been an issue for about a good 2 years.

- Chicago, IL, USA