1. rust on brakes pad guides blocked the pads on the rotors. Rotors were warped from the heat, brake pad on left rear side wore from 1/2" all the way to the metal in short time. Vehicle was inspected to the dealer for 30K service 25 days prior to incident. VW customer service considers the incident due to "elements and normal wear and tear". cost of repair: $418.74 not covered by manufacturer. 2. window clamps and cable defective, repair covered by the manufacturer, no recall on parts, hundreds of cases experienced by the dealership, as per dealership employees. Nlm

- Cedar Crest, NM, USA

My window, while driving, just dropped into the door. I was in the countryside and not able to fix immediately due to no dealers. I was concerned about my safety --and the security of my car/belongings. The dealer told me this happens frequently and they would cover cost of parts ($150) if I cover labor ($156). I had no choice--and I appreciate their willingness to help. VW dealer tells me this happens frequently. I have since had 3 different individuals in my neighborhood have the same thing happen. I called corporate -- they said, "it happens" and "cars aren't perfect". my car is just 2 years old...and shouldn't present these kind of problems. I sure hope VW is prepared for the day that someone is attacked, robbed, etc. B/C their windows broke! what can I do"?"

- Alexandria, VA, USA

When riding into the sun dashboard causes a glare on windshield that obstructs 60% of driver's side visibility. Volkswagen has been contacted.

- Center Barnstead, NH, USA