10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
18,121 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Volkswagen Golf steering problems

steering problem

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2015 Volkswagen Golf Owner Comments

problem #8

Aug 032023

Golf

  • miles

A D V E R T I S E M E N T S

One night I started hearing a crunching noise while I was turning my wheel at low speeds. I backed out of a parking spot and started to turn the wheel to hear the full extent of the noise. The next morning, I got up and went out, backed up the car, turned the wheel to the same noise coming from the steering wheel. About an hour later, I drove home and turned into my parking spot, when the noise got worse and then stopped. At the end of the noise, two error codes arose: Airbag and transmission error. The steering wheel controls, such as volume and song control do not work, as well as other functions on the wheel, such as the dash control and cruise control buttons. I quickly googled the symptoms around the make, model and year and saw mass amounts of Volkswagen vehicles around 2015 that experienced the same issues, and the issue of a faulty clock-spring being the culprit. With this in mind, I reached out to a Volkswagen dealership to relay my concerns and the conversation ended with an appointment booked and a consensus that the issue was a faulty clock-spring, as many have had this issue. This issue seems to be widespread throughout many years and models of the Volkswagen line, however, my car follows a wide group of cars by one year in manufacture date, yet it lacks a recall part, despite the believed widespread affected group of cars. My appointment with the Volkswagen dealership went as expected- they found that my clock spring was indeed the issue. The service advisor admitted that the "clock-springs are bound to break." However, my car is 6,000 miles out of warranty to be able to cover the cost of this repair at the moment of typing this. And with further confirmation, the clock spring part is not a recalled part, thus deeming the uncovered service, despite the admittance to a faulty and common issue. I drove a significant distance to reach my dealership with the fear of my stearing wheel locking up while I am driving on the freeway. It has yet to lock.

- Ellensburg, WA, USA

problem #7

Aug 032023

Golf

  • miles
One night I started hearing a crunching noise while I was turning my wheel at low speeds. I backed out of a parking spot and started to turn the wheel to hear the full extent of the noise. The next morning, I got up and went out, backed up the car, turned the wheel to the same noise coming from the steering wheel. About an hour later, I drove home and turned into my parking spot, when the noise got worse and then stopped. At the end of the noise, two error codes arose: Airbag and transmission error. The steering wheel controls, such as volume and song control do not work, as well as other functions on the wheel, such as the dash control and cruise control buttons. I quickly googled the symptoms around the make, model and year and saw mass amounts of Volkswagen vehicles around 2015 that experienced the same issues, and the issue of a faulty clock-spring being the culprit. With this in mind, I reached out to a Volkswagen dealership to relay my concerns and the conversation ended with an appointment booked and a consensus that the issue was a faulty clock-spring, as many have had this issue. This issue seems to be widespread throughout many years and models of the Volkswagen line, however, my car follows a wide group of cars by one year in manufacture date, yet it lacks a recall part, despite the believed widespread affected group of cars. My appointment with the Volkswagen dealership went as expected- they found that my clock spring was indeed the issue. The service advisor admitted that the "clock-springs are bound to break." However, my car is 6,000 miles out of warranty to be able to cover the cost of this repair at the moment of typing this. And with further confirmation, the clock spring part is not a recalled part, thus deeming the uncovered service, despite the admittance to a faulty and common issue. I drove a significant distance to reach my dealership with the fear of my stearing wheel locking up while I am driving on the freeway. It has yet to lock.

- Ellensburg, WA, USA

problem #6

Apr 032022

Golf

  • miles
Driving 65 mph down highway vehicle shut off with no warning. Fault code shows defective injector #1. Vw tdi (post fix dieselgate). Dealer will not fix because I cleared the code to drive home. Irresponsible for vw to make a car that shuts down completely with no limp mode or short time to clear road.

- Wayne, PA, USA

problem #5

May 202019

Golf

  • 52,000 miles

A D V E R T I S E M E N T S

Kept hearing a clicking noise when turning steering wheel. Today when backing into a parking spot, there was a real loud click, almost like a snap, and my air bag error message immediately showed up and none of the buttons on my steering wheel would work anymore

- Cincinnati, OH, USA

problem #4

Mar 012018

Golf

  • 44,000 miles
Takata recall- 2015 gti. Turned car on at 5:30 after work and airbag error light came on, no controls in steering wheel working like volume, blue tooth cruise control and horn. Car was parked for 8 hours. Light driving city traffic usually from and back to work. There was no indication, just stopped. 44.000 miles. Car was bought at 34500 miles exactly one year ago (2017) no horn and no airbag working as of yesterday is a safety issue and dealership said there is no recall on this particular make model year !

- El Paso, TX, USA

problem #3

Oct 112017

Golf

  • 39,000 miles
Steering column control mechanism, air bag sensor, lock mechanism. Saw an article posted last week about previous recall not resolving a know issue with airbags that affects the steering column. I just had to pay $641.10 to have this repaired. If this is something that VW should have had to pay for I would love to be able to recoup my money.

- Odessa, FL, USA

problem #2

Jun 132015

Golf

  • 9,166 miles
Unsafe 110N sr-43 off ramp

- Washington, DC, USA

problem #1

Aug 272015

Golf

  • 800 miles
The contact owns a 2015 Volkswagen Golf. While driving 20 mph and attempting to accelerate to 30 mph, the steering wheel and vehicle would vibrate. The vehicle was taken to the dealer where it was diagnosed that the axle needed to be repaired. The axle was repaired; however, the steering wheel continued to vibrate. The manufacturer was made aware of the failure. The failure mileage was 800.

- East Rutherford, NJ, USA

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