8.0

pretty bad
Typical Repair Cost:
$295.00
Average Mileage:
21,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace entire lock assembly (1 reports)
1996 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

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1996 Volkswagen Jetta Owner Comments

problem #1

Sep 161998

Jetta Trek 2.0L V4

  • Manual transmission
  • 21,000 miles

A D V E R T I S E M E N T S

I inserted my key into the door lock and instead of opening the door, the whole lock cylinder broke and stuck on my key when I removed it from the door.

I figured that this would be either a warranty replacement or a cheap part - WRONG.

It seems that the design was faulty and most Jettas were having their door locks break so the part was completely redesigned. I asked if that constituted a recall and was told

"no way".

It turns out that I could not just buy one part and fix it myself, I had to buy a whole new assembly.

Yay again for Volkswagen engineering!

- , Salt Lake City, UT, USA

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