Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
21,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace entire lock assembly (1 reports)
1996 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

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1996 Volkswagen Jetta Owner Comments

problem #1

Sep 161998

Jetta Trek 2.0L V4

  • Manual transmission
  • 21,000 miles


I inserted my key into the door lock and instead of opening the door, the whole lock cylinder broke and stuck on my key when I removed it from the door.

I figured that this would be either a warranty replacement or a cheap part - WRONG.

It seems that the design was faulty and most Jettas were having their door locks break so the part was completely redesigned. I asked if that constituted a recall and was told

"no way".

It turns out that I could not just buy one part and fix it myself, I had to buy a whole new assembly.

Yay again for Volkswagen engineering!

- , Salt Lake City, UT, USA

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