This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My sister was killed in a fire caused by a 2000 Volkswagen Jetta. She fell asleep with the car on. The car caught on fire and she was killed. The investigated are saying it was a failure of the exhaust system.
The contact owns a 2000 Volkswagen Jetta. While driving 2-60 mph, the vehicle would not accelerate when she depressed the accelerator pedal. The contact had to release then reapply the accelerator pedal. The repair shop stated that the egr cooler clogged the intake manifold. The intake manifold was cleared. The contact drove approximately twenty miles, and then noticed smoke coming from under the hood. The contact took the vehicle back to the repair shop and they stated that the egr leaked. The failure mileage was 87,000 and the current mileage was 92,000.
At 46,747 miles change-over-valve/intake manifold failed to operate properly. International auto body mechanic diagnose problem as requiring a new intake manifold. VW of America fixed problem under power train warranty but changed valve not manifold. Valve failed again in 10 months but warranty has now expired and coverage has been refused. Warranty work performed did not resolve problem but served only to allow warranty to expire.
- Rocky Hill, CT, USA
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- Gaithersburg , MD, USA