I was cleaning my vehicle and noted underneath the passenger seat frame a broken spring. I took my 2001 Volkswagen tdi Jetta in for inspection to the timmons of long beach VW dealership. I was told that the seat frame was defective and that the bottom seat would have to be taken apart to replace a new adjuster spring. I was told by the service manager that my vehicle was out of its two warranty period....although it has less than 24,000 miles as stated in my owner's manual. The warranty policies of Volkswagen of America has changed in all models after 2002 since I bought the vehicle...giving other customers 4years or 50,000 miles. There has been numerous, horrendous quality issues concerning this vehicle including the problem I am currently experiencing with the vehicle. I don't feel the car is safe to drive with another passenger since the seat is not able to hold its proper position and could be a possible product liability issue if I ever was in an accident. Furthermore, I feel this repair should be covered under a recall and I should not have to endure the costly repair.

- Anaheim, CA, USA

Interior console paint peeling, fabric fading, engine rattle noise, window actuator failure and noise, thermastat, fuel door actuator, seat springs snap, brake pad excessive wear, A/C runs hot.

- Leonardtown, MD, USA