I have a 2001 volkswagon Jetta with 50000, vehicle has only been in service for 31 months. It has a cracked harness VW part # 06A-971-627-mf that has to be replaced due to manufacturer's defect, part alone costs $465 volkswagon is seeing more of these show up, but they are refusing to issue a bulliten now to fix the problem. The service manager told me that VW is aware of the problem, and are going to issue a bulletin. But until they do, I have to front over $500 to fix the defect and wait till they issue the bulletin to get my money back. That is the same way that VW handles all the other defects, I had to do the same process with the ignition coil re-call. It is not fair how they treat customers once they cross the 24000 mile thresehold. Something has to be done to correct this!

- Cary, NC, USA

VW dealer refuses to provide a solution to this problem, nor do they recognize the brake failures. The vehicle's fuel injectors have not been repaired and was serviced on 11-28-01 by the dealer. They refuse to cooperate with me in working these matters out in a fair manner.

- Livingston, NJ, USA