2nd time - passenger side window regulator has failed. Regulator was replaced in July of 2001, only six months ago. Driver's side window has also failed previously.

- Jacksonville Beach, FL, USA

I have been told by the local dealerships they cannot look at/repair the remaining windows until it actually fails. I have contacted Volkswagen's customer care department, and they stated that "this is why cars come with warranties" and that it was my problem, not theirs. I have received terrible service from Volkswagen for various other minor defects in addition.no safety defec tlisted.

- Jacksonville Beach, FL, USA

Windows on doors keep falling down. Had taken to dealer, and was informed that regulator for windows was broken & needed replacing. Problem with windows still exist after repairs.

- Gainsville, FL, USA

It is essential for my safety to be able to roll the windows up on my vehicle while driving in the city. The windows have now broken 3 times in the down position and the car is less than a year old with less than 12,000 miles on it! thanks for your help.

- Scottsdale, AZ, USA

In both instances I returned the car to charles maund VW in austin for repair under warranty. I asked for them to check the other windows and both times they said there was nothing they could do until it breaks again. In both instances the window abruptly slid into the door when I hit the power window button once. For other examples on this please check www.vwvortex.com and go under "forums" and do a search for window regulators. You will find this to be a rather common occurrence and one that other owners are calling a oem defect.thank you for your attention.

- Austin, TX, USA