6.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Jan 292003

Jetta 4-cyl

  • Automatic transmission
  • 9,000 miles

A D V E R T I S E M E N T S

The coils on my 2002 Volkswagen Jetta gls 1.8T are burning out. Volkswagen of America has informed me that rather than replace all 4 coils, I must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last I heard. I want this complaint logged and a personal note added and directed to Volkswagen of America (if possible), "I will not renew my lease on this lemon and I will never purchase another Volkswagen again." The coil issue is just one of the issues I'm having with this vehicle. The date below is the last time I went in for coil replacement and got to work late.

- North Bergen, NJ, USA

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