Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2002 Volkswagen Jetta Owner Comments

problem #3

Jul 052007

(reported on)

Jetta 4-cyl

  • miles

A D V E R T I S E M E N T S

2002 Jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall* the VW service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. The instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working. The consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon. The consumer stated would like dealership to review the over charges or buying the vehicle back.

- Littleton, CO, USA

problem #2

Oct 122006

Jetta 4-cyl

  • Automatic transmission
  • 84,000 miles
: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated. The 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in August. The cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch. The manufacturer was notified, but informed the contact the vehicle was not included in recall # 06V183000 for the exterior lighting: Brake lights: Switch due to the VIN, although the problems were similar.

- Brunswick, ME, USA

problem #1

Sep 062006

Jetta 6-cyl

  • Automatic transmission
  • miles
I have had several problems with my mil light since my 5 yr/50,000 mile warranty expired-in fact, I have lost count as to how many times I've had to take my car in (the number of failures listed below is just an estimate). The first time this light came on, the car had 52 or 54 miles on it. It was only a few days old. Apparently something had cracked. In March of this year, three of the cables broke, then not two weeks later the other three broke. The problems just kept adding up. I have tried to be patient with this dealership, but simply cannot understand why on average, I end up back at the dealership, getting my car serviced on average, two weeks after the car's initial appointment. The last time I went in, I spoke with the manager. First, he disparagingly asked me if I was making sure to fill the gas tank with premium gas, as is written on the gas flap. He then proceeded to ask if I was tightening the gas cap. He reassured me that I should not have further problems with this specific part, because all the parts pertaining to this specific light have been replaced. Lo and behold, two days ago, my mil light went on. On average, each time I visit this particular dealership service department, I end up paying $350-600 dollars. Somehow, that does not seem right. I have been following the service department's instructions, and to my dismay, this long-standing, extremely expensive problem has not been resolved.

- Sunnyvale, CA, USA

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