Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 48
Injuries / Deaths:
33 / 0
Average Mileage:
34,407 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2002 Volkswagen Jetta Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #5

Oct 282003

Jetta 4-cyl

  • Manual transmission
  • 6,000 miles

A D V E R T I S E M E N T S

Since buying my Jetta new in 2002. I have had nothing but problems. Twice the ignition coils failed, and I had to have the car towed. They wouldn't replace all the defective coils the first time. So, now that I know my car is unreliable, I won't be using it for long trips, which was my main reason for buying the car. Then last night on my way down the road, the heated seat caught on fire and burned a whole in my seat, not to mention what it did to me as I was driving. This car just seems totally unsafe. First there is no power when the ignition coils fail, then the driver seat catches on fire as I am driving down the road. Of course the dealer can't get me in until later this week.

- Colorado Springs, CO, USA

problem #4

Oct 232003

Jetta 4-cyl

  • Manual transmission
  • 29,000 miles
Within 30 seconds of starting vehicle and turning on the seat warmer consumer smelled smoke, and felt a burning sensation on the legs. Driver's side seat heat coil burned out through the seats upholstery. Consumer turned seat warmer off before burn injuries were sustained.

- Frederick, MD, USA

problem #3

Sep 292003

Jetta 4-cyl

  • Manual transmission
  • 28,000 miles
The consumer smelled smoke while traveling with the driver's side seat heater on. The consumer opened the driver's side window and the driver's seat caught on fire and burned the consumer.

- Reno, NV, USA

problem #2

Sep 272003

Jetta 4-cyl

  • Automatic transmission
  • 12,000 miles
My heated seats caught fire and burnt my ass.

- Apple Valley, MN, USA

problem #1

Mar 072003

Jetta

  • 27,000 miles
The heater seat caught on fire.

- Southwest Harbor, ME, USA

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