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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,106 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta electrical problems

electrical problem

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2002 Volkswagen Jetta Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #41

Feb 032003

Jetta 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I purchased a 2002 VW Jetta 1.8T during the summer, 2002. I have recently been made aware of a safety-related defect with the ignition coils that VW is failing to do a recall to repair. While my understanding is that VW claims that this is not a safety issue, I am aware of publicized auto occurrences that point to a serious safety issue if this is not repaired. A recall is essential in order to repair this and correct this problem asap.

- Wellesley, MA, USA

problem #40

Feb 032003

Jetta 4-cyl

  • Automatic transmission
  • miles
I purchased a 2002 VW Jetta 1.8T during the summer, 2002. I have recently been made aware of a safety-related defect with the ignition coils that VW is failing to do a recall to repair. While my understanding is that VW claims that this is not a safety issue, I am aware of publicized auto occurrences that point to a serious safety issue if this is not repaired. A recall is essential in order to repair this and correct this problem asap.

- Wellesley, MA, USA

problem #39

Feb 032003

Jetta

  • miles
The defect is a faulty engine coil pack. Dealer change the faulty coil pack.

- New Hyde Park, NY, USA

problem #38

Aug 282002

Jetta 4-cyl

  • Automatic transmission
  • 15,000 miles

A D V E R T I S E M E N T S

This is a complaint about my 2002 volkswagon Jetta 1.8T that has been towed twice to repair faulty engine coils. Volkswagon refused to replace all for coils and says the only way they will replace them is if they fail.

- Greenfield, MA, USA

problem #37

Feb 032003

Jetta 4-cyl

  • Manual transmission
  • 23,500 miles
Two of my ignition coils failed and I had to have the car towed to the dealership to have them replaced. Apparently this is a common problem with the 2002 Jetta 1.8T. I would have liked to have all the defective coils replaced but I have read numerous complains that Volkswagen will not replace these because not enough parts have been produced. I should not have to have a car that is only one year old towed to the dealership. I don't understand why Volkswagen wouldn't do a voluntary recall on these as the problem seems to be widespread. I am happy with the service I received (colonical Volkswagen, westoborough MA) but disappointed in the manufactuer for not stepping up to the plate and notifying owners before their car leaves them stranded on the side of the road.

- North Waltham, MA, USA

problem #36

Jan 222002

Jetta 4-cyl

  • Manual transmission
  • 22,300 miles
I had my first ignition coil pack fail a few days ago. The dealer was great and very prepared to handle this problem the best they could, however VW cannot make the parts fast enough to satisfy the demand and I will have a loaner car for at least 3 weeks. I know that VW will only replace the coil that failed so I guess I can look forward to this happening several times in the future. Great. I am disappointed and mad that VW knows about the problem and is unwilling to replace all 4 leaving me to break down again.

- Sacramento, CA, USA

problem #35

Jan 172002

Jetta 4-cyl

  • Manual transmission
  • 9,270 miles

A D V E R T I S E M E N T S

Ignition coil pack failed, resulting in greatly reduced power. Would have been dangerous had I been in traffic. I understand that frequently they fail in multiples on this particular engine, disabling the car completely.

- Clinton, MA, USA

problem #34

Jan 302003

Jetta 4-cyl

  • Automatic transmission
  • miles
I own a 2002 Jetta 1.8T and two of my four ignition coils have failed. VW has told me that they can only replace ones that are broken and refuse to replace the remaining two coils. This is extremely dangerous. I am afraid to drive because I have no idea when the other two will fail and the most likely will (as I am told by my VW service advisor)!!!

- Auburn, MA, USA

problem #33

Jan 292003

Jetta 4-cyl

  • Automatic transmission
  • 10,256 miles
Coil pack failure, 2coil packs have malfunctioned on my 02 Jetta 1.8T. Dealer says 4-6 weeks for parts. Recall"????????????????????????????"

- Nrh, TX, USA

problem #32

Dec 182002

Jetta 4-cyl

  • Automatic transmission
  • 13,400 miles
This was the 2nd failure of one or more ignition coils on my 2002 Jetta 1.8T causing a dramatic loss of power. The first time was November when 2 coils failed causing car to be almost undrivable, no accelaration and very hard to maintain speed. Second failure, luckily, only happened a couple of blocks from the local dealership. Same problem with no power, etc. If this would have happened while driving on the freeway it could lead to a rather bad accident. This probem seems very prevelant on the 2001 and 2002 VW and Audi models with the 1.8 turbo engine.

- Twin Falls, ID, USA

problem #31

Jan 102003

Jetta

  • miles

A D V E R T I S E M E N T S

The coils in the 2002 VW Jetta 1.8T engine are failing. When they fail, this creates a saftey issuse with the car stalling. This happens unexpectly without warning, and could happen while traveling in a high speed lane. Over a half million cars are affected by this poorly designed part. An indepth report appeared in the boston Sunday globe automotive section (1-26-03) describing the problem we have been experiencing. VW choses only to fix failed components, not the ones that have not failed. There are four coils on this engine, and the consumer has four chances of being in a accident when the part fails. VW should replace all four parts of this known problem, and not wait for the accidents to happen.

- Haverhill, MA, USA

problem #30

Jan 272002

Jetta 4-cyl

  • Manual transmission
  • 41,051 miles
Coil pack failure on 2002 VW Jetta, car failed to make it through an intersection when the problem happened. Almost got into an accident because of this, car has been towed to the dealer and they are only going to replace one and said that the others will fail also

- Swansea, MA, USA

problem #29

Jan 242003

Jetta

  • miles
VW Jetta egnition coils - one failed, dealership will not replace them all even though another will likely malfunction. Why is this not a recall, the situation can be dangerous. Does there have to be a fatality for a recall?

- North Chelmsford, MA, USA

problem #28

Jan 262003

Jetta 4-cyl

  • Automatic transmission
  • 65,929 miles
Ignition coil pack failed upon initial start up of engine today. This is my third failure to date on a less than 1 year old car. This failure can lead to an accident as you immediately lose the ability to accelerate at anything other than a crawl. We will see fatalities and injuries eventually. Please make vwoa recall all applicable 1.8 liter turbocharged vehicles when the parts aren't on back order

- California City, CA, USA

problem #27

Jan 242003

Jetta 4-cyl

  • Automatic transmission
  • miles
Ignition-coil problem

- Morrisville, PA, USA

problem #26

Jan 242003

(reported on)

Jetta

  • miles
Engine check light flashed soon after vehicle started losing power and jerking. Vehicle was on its fourth repair of ignition coil pack, service done by dealer. Ts.

- Seattle, WA, USA

problem #25

Jan 122003

Jetta

  • 86,065 miles
While driving one of vehicle's ignition coils failed causing car to stall. The dealer advised consumer 1 more coil out of the four is badly damaged and will soon fail. Dealer will not replace until coil fails.

- Lakewood, OH, USA

problem #24

Jan 222003

Jetta 4-cyl

  • Automatic transmission
  • 5,800 miles
VW Jetta 1.8T abrupt engine failure stopping car dead in heavy freeway traffic. Was told it was known ignition defect fixed one of four defective "coils". vwoa would not replace other three and said thay would probably fail also but it is not their problem until it fails. Extremely dangerous! this seems to be widespread throughout Audi andvw.

- Groton, MA, USA

problem #23

Jan 222003

Jetta 4-cyl

  • Manual transmission
  • 9,000 miles
Loss of power....rough idle....check engine light on.....coil pack failure

- Newark, DE, USA

problem #22

Jan 182002

Jetta 4-cyl

  • Manual transmission
  • 10,220 miles
Coil pack failure - this is a widespread problem with newer VW and Audi models with the 1.8T engines. While VW says it's not a safety issue - what happens if you're on a highway at 70mph with a truck right behind you and you suddenly stall or lose power" what about turning in front of traffic and losing power or stalling"

- Wyndmoor, PA, USA

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