Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta exhaust system problems

exhaust system problem

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2002 Volkswagen Jetta Owner Comments

problem #5

Jan 222010


  • 124,500 miles


I recently purchased a 2002 VW Jetta and just found out that the catalytic converter needs replacement. I was very surprised when my mechanic informed me he has seen many 2002 Jettas with this problem. He said it was related to a problem with a bad coil that was part of a recall and caused the catalytic converters to fail abnormally fast. I am very disappointed that it appears VW knows about this issue and is ignoring the issue. The repair costs more than $1000 and I am unable to pass state inspection without getting it done.

- Malvern, PA, USA

problem #4

Aug 292003


  • 24,000 miles
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous. After a night of rain, leak in passenger side floor mold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times. Changed O2 sensor 2X, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least 5X.

- Staten Island, , NY, USA

problem #3

Dec 022004

Jetta 4-cyl

  • Automatic transmission
  • 50,000 miles
The torque arm sheared off. As a result, axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked. The vehicle was put in reverse and it started bucking and making a lot of noise. The vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly. Exhaust became loud.

- Worcester, MA, USA

problem #2

Apr 152003


  • Automatic transmission
  • 42,000 miles
3 engine coils have failed and have been replaced. Now the transmission is gone and they are replacing the whole transmission the left front door latch has failed too.

- Greenfield, MA, USA

problem #1

Jun 102003


  • miles
While driving at any speed and with no warning consumer can strongly smell fumes inside the vehicle. Dealer notified.

- Silver Spring, MD, USA

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