Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta fuel system problems

fuel system problem

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2002 Volkswagen Jetta Owner Comments

problem #3

Jun 062007

Jetta

  • 117,000 miles

A D V E R T I S E M E N T S

2002 Jetta tdi wagon; I have had 6 glow plugs replaced then told that the check engine light was for a bad glow plug harness. Dealer in buffalo told me that the oem harness was made from inferior materials and many fail, but no recall has been issued; now faced with $150 parts and labor to replace this defective harness.

- Whitney Point, NY, USA

problem #2

Jan 202008

Jetta 4-cyl Diesel

  • Automatic transmission
  • 50,000 miles
I have a 2002 Jetta gls tdi. I am constantly replacing glow plugs. Have a coolant temp code reading for quite some time and also fuel injection pump, which is probably what is causing glow plugs to go bad.

- Tucson, AZ, USA

problem #1

Mar 142005

Jetta 4-cyl Diesel

  • Manual transmission
  • 49,500 miles
I own a 2002 VW Jetta tdi (diesel). At 49,500 miles, the engine stopped running. The problem was a clogged fuel intake system. The car is still under warranty. I was told that the warranty does not cover this problem, as it is a maintenance issue. I called the VW headquarters, and they explained that this problem should not occur if scheduled maintenance was performed. I have done all of the scheduled maintenance, at a great expense. Finally, VW has agreed to pay half of the $520 bill to clean the fuel intake. After doing web research, this seems to be a problem facing many VW tdi owners. Because VW told me this problem should not occur with routine maintenance, I believe that VW is not honoring the warranty by paying the entire expense.

- Indianapolis, IN, USA

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