Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta fuel system problems

fuel system problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Aug 102004

Jetta 4-cyl

  • 60,000 miles


The contact owns a 2002 Volkswagen Jetta. The contact constantly smells a slight hint of gasoline after placing fuel into the vehicle. While placing gasoline into the vehicle, the smell intensified. The contact referred to the owner's manual, which advised not to overfill the fuel tank. He then realized that he was overfilling the tank unknowingly. He continued to smell the odor and removed the back seat of the vehicle, and discovered gasoline had overflowed into the interior of the vehicle. The dealer stated that he needed the fuel pump replaced at the cost of $650. The dealer stated later that a $1,600 fuel tank replacement was needed. The contact refused and sought a second opinion. He then notified Volkswagen of America and filed a complaint. He was informed that nothing could be done because the warranty had expired (case number 80256757). The failure mileage was 60,000 and current mileage was 94,000. Updated 09/10/08. The consumer stated the gas tank was defective.

- Gilbert, AZ, USA

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