Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
55,388 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2002 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Aug 042005

Jetta 4-cyl

  • Automatic transmission
  • 25,500 miles

A D V E R T I S E M E N T S

I was driving to work when my 2002 voklswagen Jetta hit a bump in the road/pothole and the passenger airbag went off. I got out to inspect if I hit anything since I wasn't sure because of the airbag going off. I got out of the car and there was nothing in the road besides a pothole that everyone else hit as well on the off ramp. There was not a scratch of damage or any impact at all. I just bought this car a little over 2 months ago and it was already back to the dealer for a broken power window and twice for the transmission. I am fed up with this car. There is only 25,000 miles on the car and an airbag should not go off for a pothole. I went to a different VW dealer and they said it's not a warranty issue and it would cost $800 - $1,000 to fix. This is ridiculous that I will have to pay for something like this for normal use of the car.

- Exeter, PA, USA

problem #12

May 122005

(reported on)

Jetta 4-cyl Diesel

  • miles
Consumer request for reimbursment regarding repairs for the air bag equipment which inadvertently deployed when the vehicle ran over a curb.** answer required***.

- Eden Prairie, MN, USA

problem #11

Dec 222004

Jetta

  • Automatic transmission
  • miles
While driving at approximately 60 mph the front and side air bags inadvertently deployed. Consumer avoided a crash by pulling to the side of road.

- Parker, CO, USA

problem #10

Feb 012005

Jetta 4-cyl Diesel

  • Automatic transmission
  • 79,900 miles

A D V E R T I S E M E N T S

My airbag warning light went on just prior to my 80000 mile service. I informed my VW service dept of this. When I picked up my car I was informed that to repair the problem would cost $800-$900. This is equipment that has no moving is factory installed. This is obviously a manufacturing defect. Is this common" what are my options? do I have any recourse"

- Burley, WA, USA

problem #9

Feb 082005

Jetta

  • miles
I am very concerned about the reports I have read about sudden airbag deployments for no reason on Volkswagen models Jetta, gti and golf, year 2001-2003. As a 2002 Jetta owner, I do not wish to suffer from airbag injury from inappropriate airbag deployment. Please investigate this matter for the consumers behalf and recall if necessary. Thank you.

- Chicago, IL, USA

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problem #8

Dec 282003

Jetta 6-cyl

  • Manual transmission
  • 24,000 miles
I was involved in an accident in my 2002 Volkswagen Jetta gli. The reason I purchased the car was because of how safe they were supposed to be. They have airbags that come from the sides of the seats, down from the headliner, and from the dash. I hit a cement wall and totaled my car, and none of the airbags went off. Nobody was injured, but the airbags should have still deployed.

- Westminster, CA, USA

problem #7

Jan 062004

Jetta

  • miles

A D V E R T I S E M E N T S

While driving 45 mph driver applied brakes and pedal went to the floor. This caused the vehicle to skid into a tree. Both air bags did not deploy.

- Shohola, PA, USA

problem #6

Jun 142003

Jetta 4-cyl

  • miles
Vehicle air bags deployed for no apparent reason. The two right inside air bags deployed for no reason while driving between the speeds of 45 to 55 mph.

- Cordele, GA, USA

problem #5

Jul 142002

Jetta

  • 35,000 miles
While driving passenger side curtain airbag deployed prematurely. Vehicle was not in an accident.

- Cordele, GA, USA

problem #4

Jun 142003

Jetta 4-cyl Diesel

  • Manual transmission
  • 35,000 miles
While driving at normal speed, the passenger side and curtain air bag deployed over the consumer. Dealer notified. The two right air bags deployed without warning.

- Cordele, GA, USA

problem #3

Apr 172003

(reported on)

Jetta

  • miles

A D V E R T I S E M E N T S

The vehicle was involved in a head on collision at 55 mph yet the air bags did not deploy.

- Saint Cloud, FL, USA

problem #2

Apr 172003

(reported on)

Jetta

  • miles
While driving 20-25 mph the vehicle was involved in a side impact collision yet the side impact nor the frontal air bags deployed.

- Saint Cloud, FL, USA

problem #1

Sep 232002

Jetta

  • miles
While driving down a street at speed limit of 55 mph, an object came through the windshield hitting driver in leftside of face. This cause driver to veer off to rightside of road into a ditch, where the car jumped a curb head on. When this happened, the driver side seat airbag deployed along with the driver side front and back curtain airbags deploying. There was no collision w/exception of the curb involved in this accident. The airbags would have no reason to deploy like this. This accident was very short of being a fatality. The impact from the side airbags shattered all of the bones on the leftside of the drivers face, and the glass from the windows shattering cut his left eyeball in 3 places causing the eye loss of his eye. The driver had to be rushed to a local trauma unit to undergo emergency surgery to try to save his eye. Unfortunately it was not successful, as well as having to have reconstructive surgery to try and put the bones in his face as close to back together as possible. Thanks to someone watching over him he is still alive. But it is far past time to have something done about these airbags! we will not stop until it is successful!

- Las Vegas, NV, USA

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