Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,272 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta wheels / hubs problems

wheels / hubs problem

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2002 Volkswagen Jetta Owner Comments

problem #2

Jul 242004

Jetta 4-cyl

  • Manual transmission
  • miles


Purchased car in January 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved. Then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.

- Cabot, AR, USA

problem #1

Jul 032004

Jetta 4-cyl

  • Automatic transmission
  • 46,543 miles
Twice in the past four months I have been driving the car and unfortunately hit a pothole. Nothing out of the ordinary, a simple pothole on the road. In both instances the front passenger-side wheel (rim) has bent and the tire blew out. I have now had to replace the wheel at an outrageous price. I find it ridiculous that this has occurred twice in such a short period of time. The second incident was at night and in the rain. I do not know how to change a tire, and no one stopped to help me. I had to pay $25 to a towing company to have someone come out and change the tire.

- Orlando, FL, USA

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