Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

1.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
137,547 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta windows / windshield problems

windows / windshield problem

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2002 Volkswagen Jetta Owner Comments

problem #3

Jun 302014

Jetta

  • 200,195 miles

A D V E R T I S E M E N T S

Pax front window fell into the door. Due to cheap, plastic window clips that failed. Replacement clips are now cheap pot metal window clips.

- Cold Spring Harbor, NY, USA

problem #2

Jan 062011

Jetta

  • 195,000 miles
I had driven the car approximately 30 miles when, while at a stop light the sunroof exploded outward. The pane remained in one piece, but was shattered and small shards of glass fell down on me. The temp outside was 36 degrees, no vehicle passed by, there was no point of impact, no severe temperature change, no chip or crack in the glass prior to the incident. The vehicle is kept in a garage and there was no precipitation (snow or rain) on that day. VW claims no fault of theirs, but admits to a recall on a trough that leads from the sunroof down through the doors that's known to clog with debris. VW will not repair at their cost.

- Columbus, OH, USA

problem #1

Jun 212003

Jetta 4-cyl Diesel

  • Manual transmission
  • 17,445 miles
Windows fall off of track in door. Glass falls completely inside the door. This happened while I was driving and is a major safety hazard. I was entering a 6 lane highway when this happened. It was my driver side front door. My husband has had this happen on his Jetta as well. We don't recommend Jetta's or VW for that matter for anything. We haven't even owned our cars for a year and we purchased them on the same day. They have been in the shop for repairs between the both of them 6 times! 3 each car! this is ridiculous for new cars and the windows are not safe if you ask me. According to VW technicians, it is a known issue, but won't be replaced until they break. These windows falling inside the door like they do is a hazard. If you are driving in the rain or even a nice day, it is distracting and not safe.

- Morrisville, NC, USA

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