Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,022 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

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2003 Volkswagen Jetta Owner Comments

problem #2

Jan 012005

Jetta 6-cyl

  • Manual transmission
  • 20,000 miles


According to the owner's manual the rear defroster switch is supposed to turn off automatically ten minutes after being activated. When the consumer turned on the rear defroster it did not shut itself off. As a result, the wires in the rear window did not work properly. This causes the consumer not to be able to see through some parts of the rear window. The dealership said that it was suppose to be manual. The window was replaced in February 2005. The replacement window had not experienced any damage because the defroster switch had been turned off manually. (11/17/05)

- Hollis, NY, USA

problem #1

Aug 132003


  • Manual transmission
  • 43 miles
Problems with rear window defogger and transmission. Rear defogger didn't turn off. Consumer feared it would cause an electrical hazard. Transmission locked and wouldn't move to reverse. Transmission was repaired and failed again. Consumer was informed a new transmission and clutch was installed. On the day of purchase, consumer complained of the problem but the salesman stated he wasn't use to a manual transmission and ignored it.

- Miramar, FL, USA

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