- the contact owns a 2004 Volkswagen Jetta gls. The contact's vehicle rear ended another vehicle while traveling 45 mph. The air bags did not deploy. The vehicle was destroyed. The current and failure mileage were 38,000. The contaact sustained minor injuries, and did not remember if he was belted. A police report was taken. The contact had pictures of the vehicle, and submitted pictures to the manufacturer. The manufacturer stated that after reviewing the pictures the air bags performed properly.

- Las Vegas, NV, USA

2004 VW Jetta gli involved in frontal offset collision. Car declared totaled by insurance company. None of the six air bags deployed. VW has stated that the impact did not enter the 60 degree field of the air bag sensor. I was sideswiped sending my car into the back of a row of parked cars. I received neck, back and wrist injuries. The car should still be available as I have not released it yet. I am concerned that the air bags failed to deploy even with the front of the car destroyed and the passenger compartment roof and floor buckled. At the very least, my neck injuries would have been minimized if even just the steering wheel air bag had deployed.

- San Mateo, CA, USA

My wife was involved in an accident with her 2004 VW Jetta. She rear ended the vehicle in front of her at about 15 mph, causing about $7000 of damage to the front of the Jetta. There were no injuries. The Jetta hit the car in front of her squarely, and partially slid under the car that was hit. As a result of the collision, the passenger airbag deployed, but the driver air bag did not deploy. There was no passenger in the vehicle. The police officer at the scene noted that only the one airbag deployed, and suggested that that situation needed to be looked at. The car was repaired by a VW body shop, and I requested that the air bag system be checked out completely, since only the passenger bag deployed in the accident. I was told that the drivers seat belt tensioner was activated and needed to be replaced, but that it was "normal" for only one airbag to be activated. I found this explanation questionable, and would like to know if this is correct, since I'm concerned that only one airbag deployed, which would have been a potential serious defect should the accident have been more severe. The local VW dealer has said that the entire system has been checked out, and that with all the various sensors utilized, only one airbag can deploy in an accident such as this. Is this correct? thank you.

- New Berlin, WI, USA

While driving 60 mph vehicle was involved in a frontal collision, and was also involved in a side collision. Upon impact, frontal air bag and side air bags failed to deploy. Driver sustained minor injuries, and was transported to a hospital. The vehicle was towed to a dealer for inspection. The cause had not been determined at this time.

- Summersville, WV, USA

While driving. 70-75 mph air bag deployed with no warning. There was no accident. Took vehicle to Volkswagen. Was told that it was the consumer's fault.

- Edgewater, FL, USA